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Use Amazon Key Access (for residents and staff)
...or HOA. Please reach out to them directly and ask them to reinstate your ability to use Amazon Key Access at your property. How to add shared users for Amazon Key Access Learn how to add and remove Auto-Verified Guests...
Using device modes for Ring Video Doorbells and Security Cameras
...to control modes In the Ring app, you have the option to decide whether Shared Users can change the mode setting to Disarmed, Home or Away. Open the Ring app. Tap the Menu (☰) . Tap Settings . Tap Modes . Turn Shared User Access on or off...
Manage your payment method for Ring subscriptions
...Shared Users cannot manage payment methods for subscriptions. We accept all major credit and debit cards for subscriptions. We do not accept gift cards for...
Live View for Video Doorbells and Security Cameras
...Ring Video Doorbell or Security Camera for up to 10 minutes at a time in the Ring app or from Ring.com. Live View is available to Ring app users and Shared Users without a subscription. Reviewing recorded video on your Ring cameras and doorbells requires a Ring subscription. Learn more about Ring...
Transfer ownership of a Ring device
...When your device shows as registered to another user, but you're the original owner, make sure you're signed in to the account used during initial device setup. Request ownership of a device if you...
Set up Sound Detection
...Important: Sound Detection is currently only available for some users. You'll see a Sound Detection tile on your device dashboard in the Ring app if it is available for you and your device. How to set up Sound...
How Ring protects your accounts from a third party (non-Ring) data breach
...Privacy, security, and user control are foundational to Ring. That’s why we’re always looking for ways to help keep your account secure. If you’ve received a message that the...
Extended Live View
...End Live or close. Extended Live View can be used with Multi-Cam Live View on Ring.com and Live View Picture-in Picture in the Ring app. Shared Users can initiate an Extended Live View if the account owner has an eligible subscription plan and a compatible Ring device...
Safety and Compliance Information for Outdoor Cam Plus
...the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Caution, pursuant to Section 15.21 of the FCC rules, user changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment...
Safety and compliance information for Ring Floodlight Cam Wired Pro (2nd Gen)
...receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Caution, pursuant to Section 15.21 of the FCC rules, user changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment...