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Fixing audio and video issues
...then turn it back on. Virtual private network (VPN): Turn off any virtual private networks on your phone or tablet. Update the Ring app: Make sure the Ring app and your mobile device are updated . Reboot your wifi: Unplug your wifi router and modem for 30 seconds, then plug them back in...
Troubleshooting power mode
...If you are using only a battery or Solar Panel to power your device: To ensure your battery doesn’t drain too fast, make sure your device is in Battery Mode. In the Ring app: Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to...
Safety and compliance information for Ring Video Doorbell Wired
...3. Scan the code on the cover page. This identifies your Ring device to make setup fast and easy. 4. Complete your setup. Continue setup in the Ring app, then install your Ring device following the provided instructions. Do NOT attempt...
Understanding Floodlight Cam and Spotlight Cam light patterns
...be activated Solid white light Idle mode No lights Setup mode White light flashing Setup failed The device is unable to connect to the home wifi network due to an incorrect wifi password being entered...
24/7 Recording
...if your Recording Mode is set to 24/7 Recording. From the main app dashboard, tap more (•••) on your device’s camera preview. Tap Settings » Video Settings » Recording Mode . Make sure to select 24/7 Recording...