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Understanding your billing and order history
...will automatically try to charge your card again. However, if the charge continues to fail, your subscription will be cancelled 21 days from the first failed payment date. To resolve failed payments: Update or correct your card information. Try using a different card. Contact your bank if...
Troubleshooting issues using the Ring app
...If the app prompts you to create a new account when signing in, make sure you're using the same email address from when you first created your Ring account. Password issues “Invalid email or password” message when entering your Ring password : Verify that you are entering...
Control pan-tilt cameras in the Ring app
...Outdoor Cam Plug-In (3rd Gen) with the purchase of an Indoor/Outdoor Pan-Tilt Mount : 360° pan coverage, 117° tilt coverage Calibration When you first set up your camera and whenever it is powered on after being off, the device will calibrate by panning and tilting in each direction. Make sure...
Creating a routine with Alexa and your Ring device
...Important: To get started, first make sure that you've integrated Ring with Alexa. Learn how to connect Amazon Alexa devices with Ring devices . Create a Routine using Alexa Once...
Installing your Indoor Cam (1st Gen)
...app walks you through setting up and managing your Indoor Cam. Search for “Ring” in one of these app stores, or visit: ring.com/app. Power it up: First, plug the included power cable into the back of your Indoor Cam. Then plug the power supply into a socket...
Continuous Live View
...Ring device you have in the Ring app. Note: This feature is dependent upon network connectivity and other factors. How to use Continuous Live View First, turn on 24/7 Recording in the Ring app: From the main dashboard, tap the more icon (•••) for your device. Tap Device Settings . Tap Video...
Managing Locations in the Ring app
...Tap General Settings . Tap Location . Tap the Location where you want to assign your device. Deleting a Location To delete a Location, you must first remove or reassign all Ring devices associated with it. Tap Settings . Tap Delete a Location . Confirm the removal of Location. Important note...
Set up and install Ring Intercom
...Step 1: Download the Ring app Download the "Ring-Always Home" app: iOS: App Store Android: Play Store Web: ring.com/app First-time users: Open the Ring app. Tap Create Account . Follow the setup instructions. Learn more about creating a Ring account. Step 2: Prepare the...
Ring Intercom and subscriptions frequently asked questions
...features) 30-day free trial (for eligible customers) Free Ring subscription trial information Brand new users setting up Ring Intercom for the first time will receive a 30-day trial from their setup date starting on 4 March 2026 onwards. Existing Ring Intercom users (without active trials or...
Using the Ring app: features and functions
...each image. Learn more about Camera Previews. What's New : Ring announces new device features and app controls here. This page appears when you first open the app after a new feature release...