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Moving with your Ring devices
...You do not need to cancel your Ring subscription. When you update your address in the Ring app, you’ll retain your subscription at your new address. Transferring your devices to new owners If you are planning to leave your existing Ring...
Passwordless sign-in using passkeys
...remove a passkey To remove a passkey, you need to delete it from both Ring and your device. To delete the passkey from the Ring app: Open the Ring app to the main dashboard. Tap Account Settings. Tap Passkeys . Tap Manage next to Passkeys. Under Saved Passkeys , tap the bin icon next to the...
Ring supported Alexa-enabled devices
...has Alexa built-in, which means you need to download the Amazon Alexa app and add the Ring Skill. Make sure your Ring device shows up in the Alexa app...
Troubleshooting battery performance
...our Solar Charger troubleshooting guide. The battery can take up to 10 hours to fully charge. If your device has a removable battery and your Ring app battery percentage doesn’t change after charging it, make sure that you’ve placed the battery back into the device until it clicks into place. Once...
Safety and compliance information for Ring Video Doorbell Wired
...small children. Follow the interactive manual in the Ring app or on ring.com/hardwired . 1. Download the Ring app from the App Store or Google Play Store. 2. Open the Ring app, create an account and select ‘Set up a Device’. 3. Scan the code on the cover page. This identifies your Ring device to...
Setting up Chime (3rd Gen)
...your Ring Chime (3rd Gen) in the Ring app is simple. Scroll down for a step-by-step guide. 1. Plug in Chime. 2. Download the Ring app. 3. Follow app setup...
Using Retinal Tuning
...in challenging lighting conditions. AI enhancement will be most noticeable on the latest mobile devices and OS versions. Make sure the Ring app and your mobile device are updated for the best experience. Enabling Retinal Tuning You can turn on Retinal Tuning in two ways: During device setup...
Hardwiring your battery-powered Ring doorbell
...and follow the in-app instructions. Step 10: Adjusting in-home chime settings Important! Select the correct In-home Chime Settings in the Ring app to prevent device damage. In the In-Home Chime Settings of your Ring app, change the Chime Type : If you have a mechanical chime, pick “ Mechanical...
Using the HDR (High Dynamic Range) toggle on your Ring device
...Devices, we will alert our customers on Ring.com. How do I enable HDR on my Ring device? The HDR toggle can be found in the Ring App. To activate it: Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings . Tap Video Settings Tap the...
Fixing audio and video issues
...device that has the Ring app installed to check if the problem is with your phone or tablet. Turn on permissions for Ring: Make sure your Ring app is allowed to use your device's microphone. You can find this option in your mobile device's settings. Turn on Audio Streaming and Recording: Tap...