Search Results
Showing results for sure-for
Troubleshooting unresponsive devices
...Troubleshooting steps If your device is unresponsive, try the following steps. Make sure to test your device after each step: Battery-powered and solar devices Learn how to check whether your device is offline. If the device is online...
Troubleshooting notifications from Ring
...Note: Make sure you have your Ring login information ready. You will need to sign back into Ring after reinstalling the app. Learn more about troubleshooting Ring...
Positioning video doorbells and security cameras
...items that might cause interference. If needed, move the device closer to a wifi access point or use a Chime Pro to help with signal strength. Make sure there are no objects blocking your desired field of view: Identify objects that could trigger false motion alerts or block your view, such as...
Fixing Ring Skill issues in the Alexa app
...or modem, as well as the Alexa device. Check for end-to-end-encryption (E2EE). Learn how to check if E2EE is active . Checking account details Make sure you sign in to the Ring account you used to set up your Ring devices when connecting the Ring Skill in the Alexa app. Make sure you sign in to...
Using Motion Detection
...You can adjust your Motion Settings so your Ring device captures the events most important to you. Make sure your device is online by checking the status from the main dashboard in the Ring app. If your device is offline, it will not detect motion. Learn...
Installing Ring Video Doorbell Wired
...the screws on your chime before tightening the screws. 6. Place the cover back on your chime If you ever uninstall your Ring Video Doorbell, be sure to restore your chime wiring to its original state to avoid damaging your doorbell system. 7. Uninstall your existing doorbell button Once you’ve...
Recording voicemail on Ring Intercom
...Tap Voicemail. Make sure Quick Reply is enabled. My recordings are not showing If your recordings are not showing, check the following: Verify if you have an eligible...
Installing your Wired Video Doorbell Pro (formerly Video Doorbell Pro 2)
...Be sure to feed any excess wiring back into the wall first. If you used the wire nuts, push them through the hole as well. **Note:**Do not use any screw...
Installing your Indoor Cam (1st Gen)
...power cord into your Indoor Cam, then plug the adapter into a power socket. Adjust the view Now check out the live video in the Ring app to make sure you have the view you want. Indoor Cam rotates on its base, so adjust the view as needed...
Fixing setup issues
...Make sure you have enough lighting and the QR code is in focus. If your mobile device is not scanning the QR code, tap Set up a non-Ring device or choose...