Set up Ring In with the Setup Wizard (for property managers)

As a property manager, learn how to set up Ring In at your property in the Amazon Key Property Management Portal using the setup wizard.

To begin:

1. Log in to the Amazon Key Property Management Portal and select the Property where you want to set up Ring In.
2. Click

   Setup Ring In

   and follow the instructions.

Useful terminology:

• Property

  : A location comprised of one or more Places.
• Place

  : A building or group of homes or an area within a Property that has its own individual Entrance(s).
• Entrance

  : A door or gate that controls access to a Place or to the Property.
• Key

  : A virtual key your staff and residents can use to access specific Entrances with Ring In.
• User

  : Any person (resident or staff) who can access Ring In-enabled Entrances at your property using the Key(s) assigned to them.

Step 1: Create Keys

Note: Under Property Keys, you will see a Default All Access Key. This Key allows Users access to all Ring In-enabled Entrances at your Property. Only assign this Key to Users that should be able to access to all Entrances of your property.

To create new Keys for specific Entrances only:

1. Click

   Create.
2. Enter a

   Key Name

   .
3. (Optional) Enter a

   Key Description

   (for example, “Staff Key” or “Building A Resident Key”).
4. Go to the

   Entrances

   tab and select all the Entrances this Key can open.
   • For example: If your Property has multiple Places (such as Building A and Building B), and each one has a separate Entrance, you can create a Key for each one by selecting the Entrance for that Place.
5. Click

   Add Key.
6. After adding a new Key, it will appear under

   Property Keys

   on the previous screen.
7. To make changes to a Key, select that Key and tap

   Edit

   .
8. To create another Key, repeat steps 2 to 5.
9. When you've finished adding Keys to the Amazon Key Property Management Portal, click

   Next

   .

Step 2: Add Users

1. Select the Place where you want to add Users.
2. Click

   Download Template.
3. A CSV file will be automatically downloaded to your computer. Add the email address, unit number, and expiry date of the Ring In User(s).
   • Only add Users who need access to this particular Place.
   • If you are adding a staff member, please enter “NA” or similar in the

     resident_aptnumber

     field.
   • If you are adding a staff member and do not have an expiry date for them, enter any date less than 2 years from the date of uploading the staff member’s information.
4. Save

   the file on your computer.
5. Click

   Upload CSV

   to upload the list of Users to the Amazon Key Property Management Portal.
6. Click

   Choose File

   and select the file you just saved to your computer.
7. Click

   Upload

   to upload the file to the Amazon Key Property Management Portal.
8. To upload another User list for a different Place at your property, repeat steps 1 to 7.
9. After you finish uploading your User lists to the Amazon Key Property Management Portal, click

   Next

   to start assigning Keys.

Step 3: Manage Users and Keys

Assign Keys to Users and edit User details.

Note: Adding a User to the Amazon Key Property Management Portal will give them the ability to access the Entrances of your property with Ring In.

Remember to delete a User’s information from the Amazon Key Property Management Portal when they no longer require access to your property.

To assign Keys to an individual User:

1. Select the

   User

   you want to assign a Key to and click

   Edit

   .
2. Select the Key(s) you want the User to have access to.
3. Note: If the User needs access to all the Places and Entrances in your Property, select

   Default All Access Key

   .
4. Click

   Save Changes

   .
5. Click

   Finish

   to complete your Ring In setup.

To assign Keys to multiple Users:

1. Click on the

   Filter Users

   bar.
2. Click

   Place

   and select the relevant Place.
3. Select the top tick box next to

   Email

   to assign Keys to

   all Users

   in that Place

   or

   select individual email addresses to assign a Key to

   specific Users

   in that Place.
   • Note: Each email address you select will be assigned the same Key or Keys.
4. Click

   Edit.
5. Select the Key(s) you want the User to have access to.
6. Click

   Save Changes.
7. Click

   Finish

   to complete your Ring In setup.

How to add more Users and assign Keys

If you’d like to create Keys, add more Users and assign them Keys later, you can do this by logging in to the Amazon Key Property Management Portal.

Learn how to create Keys, add Users and assign Keys.