Adding and managing Shared Users

Ring account owners can share access to their devices without sharing passwords. You can invite multiple Shared Users and choose which devices to share.

Reviewing previously recorded video on your Ring Video Doorbells and Security Cameras requires a Ring Home subscription.

Adding, removing or editing a Shared User

Only Ring account owners can add, edit or remove Shared Users.

Note: Ring owners cannot share Chime or Chime Pro.

To add, remove or edit the access of a Shared User:

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).
3. Tap

   Control Centre

   .
4. Tap

   Shared Users

   .
5. Tap

   Manage

   next to the location where you want to add a Shared User.
6. To add a Shared User, tap

   Add User

   .
7. Select which type of user you would like to add and follow the in-app prompts.
8. Tap

   Send Invite

   .
9. The recipient will get an email notification valid for 7 days.
10. To remove a Shared User or edit the devices they can access, select the Shared User you want to remove.
    • To remove the user, select

      Remove User

      , then tap

      Save

      .
    • To edit access to specific devices, toggle on or off the select device(s), then tap

      Save

      .

Accepting a Shared User invitation

You will receive an email invitation from Ring to become a Shared User on an account. The invitation is valid for seven days. Shared Users must create their own Ring account to accept a Shared User invitation and gain access to your devices.

To accept a Shared User invitation:

1. Open the Shared User email from Ring and tap

   Manage Access

   .
2. Sign in to your Ring account, or

   create a new account.
3. Tap the menu icon

   (☰)

   .
4. Tap

   Control Centre

   .
5. Tap

   Shared Users

   .
6. Under Locations (Shared), tap

   Manage

   next to the pending invitation.
7. Tap

   Accept

   or

   Decline

   the invitation.

Note: It might take up to 15 minutes for Shared access to show in your Ring app.