Adding and managing Shared Users
Ring account owners can share access to their devices without sharing passwords. You can invite multiple Shared Users and choose which devices to share.
Access | Ring Owners | Shared Users |
Live View | ✔️ | ✔️ |
View and Share Recorded Video¹ | ✔️ | ✔️ |
Receive real-time notifications | ✔️ | ✔️ |
Adjust notifications for Shared devices | ✔️ | ✔️ |
Add or remove devices | ✔️ | |
Manage account information, including Ring Home Plans | ✔️ | |
Adjust Ring device settings | ✔️ |
Reviewing previously recorded video on your Ring Video Doorbells and Security Cameras requires a Ring Home subscription.
Adding, removing or editing a Shared User
Only Ring account owners can add, edit or remove Shared Users.
Note: Ring owners cannot share Chime or Chime Pro.
To add, remove or edit the access of a Shared User:
Open the Ring app to the main dashboard.
Tap the menu (☰).
- TapControl Centre.
- TapShared Users.
- TapManagenext to the location where you want to add a Shared User.
- To add a Shared User, tapAdd User.
- Select which type of user you would like to add and follow the in-app prompts.
- TapSend Invite.
- The recipient will get an email notification valid for 7 days.
- To remove a Shared User or edit the devices they can access, select the Shared User you want to remove.
- To remove the user, selectRemove User, then tapSave.
- To edit access to specific devices, toggle on or off the select device(s), then tapSave.
Accepting a Shared User invitation
You will receive an email invitation from Ring to become a Shared User on an account. The invitation is valid for seven days. Shared Users must create their own Ring account to accept a Shared User invitation and gain access to your devices.
To accept a Shared User invitation:
- Open the Shared User email from Ring and tapManage Access.
- Sign in to your Ring account, or
- Tap the menu icon(☰).
- TapControl Centre.
- TapShared Users.
- Under Locations (Shared), tapManagenext to the pending invitation.
- TapAcceptorDeclinethe invitation.
Note: It might take up to 15 minutes for Shared access to show in your Ring app.