Adding and managing Shared Users

Ring account owners can share access to their devices without sharing passwords. You can invite multiple Shared Users and choose which devices to share.

Access
Ring Owners
Shared Users
Live View
✔️
✔️
View and Share Recorded Video¹
✔️
✔️
Receive real-time notifications
✔️
✔️
Adjust notifications for Shared devices
✔️
✔️
Add or remove devices
✔️
Manage account information, including Ring Home Plans
✔️
Adjust Ring device settings
✔️

Reviewing previously recorded video on your Ring Video Doorbells and Security Cameras requires a Ring Home subscription.


Adding, removing or editing a Shared User

Only Ring account owners can add, edit or remove Shared Users.

Note: Ring owners cannot share Chime or Chime Pro.

To add, remove or edit the access of a Shared User:

  1. Open the Ring app to the main dashboard.

  2. Tap the menu (☰).

  3. Tap
    Control Centre
    .
  4. Tap
    Shared Users
    .
  5. Tap
    Manage
    next to the location where you want to add a Shared User.
  6. To add a Shared User, tap
    Add User
    .
  7. Select which type of user you would like to add and follow the in-app prompts.
  8. Tap
    Send Invite
    .
  9. The recipient will get an email notification valid for 7 days.
  10. To remove a Shared User or edit the devices they can access, select the Shared User you want to remove.
    • To remove the user, select
      Remove User
      , then tap
      Save
      .
    • To edit access to specific devices, toggle on or off the select device(s), then tap
      Save
      .

Accepting a Shared User invitation

You will receive an email invitation from Ring to become a Shared User on an account. The invitation is valid for seven days. Shared Users must create their own Ring account to accept a Shared User invitation and gain access to your devices.

To accept a Shared User invitation:

  1. Open the Shared User email from Ring and tap
    Manage Access
    .
  2. Sign in to your Ring account, or
  3. Tap the menu icon
    (☰)
    .
  4. Tap
    Control Centre
    .
  5. Tap
    Shared Users
    .
  6. Under Locations (Shared), tap
    Manage
    next to the pending invitation.
  7. Tap
    Accept
    or
    Decline
    the invitation.

Note: It might take up to 15 minutes for Shared access to show in your Ring app.

Last updated 6 days ago