Ring Door View Cam Information

Ring Door View Cam is a weather-resistant smart video doorbell with knock detection, designed for interior or exterior doors that:

• Already have a peephole
• Do not have a screen door, glass door or metal door in front of them

Can I use Ring Door View Cam if I have a screen door, metal door or storm door?

Note: Door View Cam is not recommended for doors with a glass storm door or metal or mesh screen in front of them. They may impact on your doorbell's functionality, obstruct the camera's view, interfere with wifi or prevent motion detection.

If you have a glass door in front of your Door View Cam, you can adjust the video settings to avoid the lights reflecting back into the camera in the Ring app:

1. Tap the

   menu

   (≡) in the upper left hand corner
2. Tap

   Devices
3. Tap your Door View Cam
4. Tap

   Device Settings
5. Tap

   Video Settings
6. Toggle

   Infrared Lights for Night Vision

   off

How do I charge the battery, and how long does it take?

Your Ring Door View Cam uses Ring’s Quick Release Battery Pack, which is charged using a common micro-USB cable (an orange one is included in your Ring box). Your Ring app will tell you when your battery is low. If your Door View Cam is brand new, it will need six to eight hours to charge. 

Is the Ring Door View Cam compatible with Alexa devices?

Yes. The Ring Door View Cam is completely compatible with Alexa devices. You can hear door chimes, use Live View, and carry on conversations via Fire TV, Echo Show, Echo Spot, or Alexa-enabled tablets.

Do I need to be subscribed to the Ring Protect plan in order to use the Ring Door View Cam?

No. You do not need to be subscribed to the Ring Protect plan to use the video features of the doorbell. You will need to be subscribed to store your videos in the cloud for up to 180 days.

Learn more about Ring Protect.