How to completely reset your Ring Security Camera

If you need to factory reset your Ring Security Camera either because you want to give it away or as part of troubleshooting, follow the steps below. 

Factory resetting your Security Camera will erase all of its saved settings, such as your wifi password. After performing a factory reset, you will need to set up your camera again from scratch.

If you are performing a factory reset as part of troubleshooting, click here to learn how to reconnect your Security Camera to your wifi network.

How to reset your Security Camera depends on which model you have.

You can find out what model you have in the Ring app.

If you need a replacement screwdriver to remove the security screw you can get a Spare Parts Kit.

Ring Stick Up Cam (1st Generation)

1. Lift the small cover on the back of the camera to find the orange setup button
2. Press and hold the orange setup button for 20 seconds
3. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete

Ring Stick Up Cam Battery (2nd Generation)

1. Undo the battery cover
2. Find the orange setup button near the battery slot
3. Press and hold the setup button for 10 seconds
4. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete

Ring Stick Up Cam Battery (3rd Generation), Ring Stick Up Cam Plug-In, Ring Stick Up Cam Pro

1. Undo the battery cover
2. Find the orange setup button near the battery slot
3. Press and hold the setup button for 10 seconds
4. Once the reset is complete the camera will enter setup mode

Ring Spotlight Cam Battery

1. Find the setup button on the top of the camera
2. Press and hold the setup button for 10 seconds
3. The light on the front of the camera will flash for several minutes; when the light turns off the reset is complete

Ring Indoor Cam (1st and 2nd Gen), Ring Pan-Tilt Indoor Cam, Ring Spotlight Cam Wired, Ring Spotlight Cam Pro, Ring Spotlight Cam Plus, Ring Stick Up Cam Elite, Ring Floodlight Cam, Ring Floodlight Cam Wired Plus and Ring Floodlight Cam Wired Pro

1. Find the setup button on the top of the camera, or under the cover at the back for Ring Stick Up Cam Elite
2. Press and hold the setup button for 10 seconds
3. Once the reset is complete the camera will enter setup mode

After resetting your Security Camera, you will still need to remove the device in the Ring app if you are giving it to someone else.

1. From the home screen, tap the gear icon for your Security Camera
2. Tap

   Device Settings
3. Tap

   General Settings
4. Tap

   Remove this Device

Note: The new owner will not be able to set up the Security Camera if you do not complete this step. 

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