Shipping policies

Can I cancel my order?

Call Customer Support within 45 minutes of placing your order to cancel it.

After 45 minutes, cancellations are no longer possible as your order will already have been sent to our fulfilment centre. You will have to wait until the item is delivered and then return it for a full refund.

Can I add or remove items from an existing order?

Unfortunately, we cannot modify an order once it has been placed. We offer a 30-day no-questions-asked return policy if you'd like to return any unwanted products once they've been delivered.

Where do these shipping policies apply?

Australia/New Zealand.

Please review the Delivery & Return policies here.