Charging the Battery for Ring Video Doorbells

Find out which doorbell model you have

How to check your battery charge in the Ring app

1. Open the Ring app to the main dashboard.
2. Tap

   more (•••)

   on the doorbell you want to access.
3. Tap your device name's

   Settings

   .
4. Tap the

   Device Health

   tile.
5. Under Power, you can see your doorbell's

   Power Source

   and

   Battery Level

   .

Charging the battery for specific doorbell models

Use the charging cable that was included in your Ring product box. Simply plug it into any USB power source. Your battery can take up to 10 hours to fully charge.

If your battery doorbell is wired for power or has a solar accessory, you may need to charge the battery sometimes.

Battery Doorbell

1. Remove the the device from the mounting bracket with the Removal Tool that came with your doorbell. To do this, gently press the recessed button on the bottom of the doorbell. Then, just swing the doorbell up to remove.
2. Plug in the USB-C charging cable in to the back of the device. You’ll notice the indicator ring on the front your Ring device will illuminate.
3. Allow up to 10 hours to fully charge.
4. Remove the charging cable, and position your Ring device on the hook at the top of the mounting bracket. Then, swing your Ring device down until it clicks into place.
5. Your doorbell is ready for use.

Video Doorbell (1st and 2nd Generations)

1. If placed, remove the security screws at the base of the doorbell.
2. Lift the doorbell up and away from the mounting bracket.
3. Plug your micro-USB cable in to the port on the back of the device.
4. When the battery is fully charged, the blue circular LED light on the front of the doorbell will be fully lit.
5. Unplug the micro-USB cord and reattach the device to the mounting bracket using the security screws.
6. Your doorbell is ready for use.

Video Doorbell 2, 3, 3 Plus, 4, Battery Doorbell Plus, and Battery Doorbell Pro

1. If placed, remove the security screws at the base of the doorbell.
2. Remove the faceplate by pulling the bottom edge toward you.
3. Press the metal tab to unlock the battery, and slide it down.
4. Plug the micro-USB charging cable into the battery. While charging, both lights will be lit on the battery. Allow up to 10 hours to fully charge.
5. Unplug the charging cable, and slide the battery into your Ring device until it locks into place.
6. Slide the faceplate into the slot under the camera. Then swing down the bottom of the faceplate until it clicks into place.
7. Your doorbell is ready for use.

Troubleshoot doorbell batteries that drain too fast