Understanding Locations for Ring Devices
Learn more about the Locations function in the Ring app and group your Ring devices by their physical location.
All devices, Ring subscriptions, and videos are tied to a specific location and can’t be shared between locations. If you have a Ring Alarm and a number of Ring Security Cameras at both your home and your place of business, you would group these devices into "Home" and "Business" locations.
This feature requires a compatible Ring Home subscription.
When you want to check on the status of a business camera or make an adjustment to your home's Ring Alarm, you can view devices at that particular location.
Learn how to manage Ring devices using Locations.
Frequently asked questions
Do Ring subscriptions cover devices in multiple Locations, or do I need separate plans?
You will need to subscribe to a separate, compatible Ring subscription for each Location you want to cover.
Do I need to use my exact address when defining my Location?
Yes, especially if you are using a Ring Alarm. The address you define in your Location is where police or emergency responders will be sent.
Why does the Ring app ask what type of Location I have?
Different types of Locations have access to different services and benefits. For example, if you have Alarm Professional Monitoring¹, you can get emergency fire assistance for a home, but not for a business.
Is there any limit to the number of Locations I can have on one Ring account?
The limit depends on your setup. Most accounts can support up to 10 individual Locations.
Can I add a Ring Alarm device to a Location that only has cameras or a doorbell?
No. Ring Alarm devices can only be added to a Location that has a Base Station.
Can I add a device to any Location?
You can add a camera or doorbell to any Location. Go to that Location, then add the device in the Ring app. Ring Alarm devices are locked to the Base Station linked to their initial set up, and cannot be added to a Location without a base station or transferred between base stations at different Locations.
Can I move a device between Locations?
You can move a camera or doorbell between any Location. Ring Alarm devices cannot be added to a Location without a Base Station or transferred between Base Stations at different Locations.
Learn more about managing your Ring devices using Locations
Does the Ring app give me access to Live Video from cameras at all of my Locations?
Yes, you are able to access all of the cameras that are currently attached to your Ring app account by simply switching between Locations.
Can two people each have a Location with the same address?
Yes. Locations are specific to each Ring account. Also, apartment units are not considered the same Location.
Can I specify which types of alert to receive from each Location?
Yes. When you select a Location in the Ring app, any changes you make to alert settings are specific to that Location.
What if I accidentally subscribed to an additional Location and need to remove it?
Locations can be deleted. When a Location is deleted, the plan is also canceled.
Do I need to download my videos before moving a device from one Location to another?
If your device is covered by a compatible Ring subscription, your videos will remain.
Learn more about Ring Home Plans