Search Results for Ring Help
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Alternative Alarm Pro eero wifi network configuration options
...Note: If you have a Ring Chime Pro on your account, select the option to connect to your Home (eero) wifi Network and not your Chime Pro Network when prompted. How to manage devices between networks for non-Ring devices: Wifi devices that use your new eero network will no longer...
Positioning doorbells and security cameras
...the location is free from obstructions and items that might cause interference. If needed, move the device closer to a wifi access point or use a Chime Pro to help with signal strength. Make sure there are no objects blocking your desired field of view: Identify objects that could trigger false...
Important Information on Upgrading to a Ring Video Doorbell 3 or Ring Video Doorbell 3 Plus
...to the Ring Video Doorbell 3, or Ring Video Doorbell 3 Plus, there's some important information you should be aware of related to using a digital chime. When connecting to a digital doorbell, the Ring Video Doorbell 2 require a diode that needs to be installed for proper functionality. The Ring...
Understanding router security settings
...audio issues Fixing offline devices Fixing setup issues More tips for improving signal strength Move your Ring device closer to your router. Add a Chime Pro to your network. Consider an eero mesh network as a replacement for your existing wifi router. This works with Ring devices without any...
Tips for Installing Contact Sensor (2nd Gen)
...Make sure that the Contact Sensor and magnet are less than 1 inch apart, and you see the LED blink and hear the chime when you open the door or window. Rotate the magnet or sensor for a more secure fit. Rotate the Contact Sensor or the magnet so they meet at a...
Fixing offline devices
...View guidelines for hardwiring your device. Move the device closer to your wifi router. You can also add a Chime Pro to boost the signal. Try connecting the device to a different 2.4GHz wifi network, instead of 5GHz. Move the Smart Lighting Bridge closer to...
Changing general device settings
...to change the light group your smart light or camera with lights is assigned to. Status Light: Tap to toggle the status light of some devices like Chimes. Report Device as Stolen: Tap to access our guide for reporting stolen devices. Remove Device: Tap to remove the device from your account , with...