Ring Solar Panel soaking in direct sunlight to charge Stick Up Cam Solar

Stick Up Cam Battery/Solar (3rd Generation) Information

Frequently Asked Questions

What are the Battery and Solar Ring Stick Up Cams (3rd Generation)?

Ring Stick Up Cam Battery and Solar are next-generation security cameras that can be used both indoors and outdoors to bolster the security around your home. Both versions of Ring Stick Up Cam (Battery and Solar) feature 1080p full HD resolution, Night Vision, Two-Way Audio, HD Video Recording, and a wide viewing angle with multiple power options.

What's the difference between the Battery and Solar Camera?

The main difference between the two cameras is how they receive power. Stick Up Cam Battery is powered by the Quick Release Battery Pack. You can also purchase an indoor/outdoor power adapter (sold separately) to connect Stick Up Cam Battery to standard outlets for nonstop power. You can also connect it to a solar panel (sold separately) to keep your camera charged with direct sunlight.

Stick Up Cam Solar comes with a solar panel as well as a Quick Release Battery Pack. The solar panel requires direct sunlight to keep your device charged. The Quick Release Battery Pack ensures your camera has backup power in case there's a lack of sunlight. 

Can I mount the Stick Up Cam Battery/Solar to the ceiling or an eave?

Yes. Doing so, however, requires the purchase of a special mount (sold separately ) that can be attached to the device. 

Tech specs

What comes in the box?

Ring Stick Up Cam Battery

  • Ring Stick Up Cam Battery Unit
  • Quick Release Battery Pack
  • Stand and wall mount accessories
  • Installation tools and hardware
  • Micro-USB cable for charging
  • User manual & quick-start guide
  • Security Sticker

Ring Stick Up Cam Solar

  • Ring Stick Up Cam Solar Unit
  • Quick Release Battery Pack
  • Solar Panel
  • Stand and wall mount accessories
  • Installation tools and hardware
  • Micro-USB cable for charging
  • User manual & quick-start guide
  • Security Sticker

What are the specs of Ring Stick up Cam Battery/Solar?

Ring Stick Up Cam Battery/Solar (3rd Generation)
Camera Resolution
1080p HD
Field of View
110 degrees horizontal, 57 degrees vertical
Battery Life/Charge Time
The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.
Connectivity
2.4GHz Wireless 802.11 B/G/N
Connection Speed
Recommended minimum upload speed of 2 Mbps per device.
Audio Specs
Two-way audio with noise cancellation.
System Requirements
iOS 12 or later, Android 6.0 or later
Size
2.36 in. x 2.36 in. x 3.82 in. (60 mm x 60 mm x 97 mm) (without stand)
Power Supply
Battery: Quick Release Battery Pack (optional indoor/outdoor power adapter, optional solar panel).
Solar: Solar panel (Quick Release Battery Pack backup).

Compatibility and usage

Can I use Ring Stick Up Cam Battery/Solar inside?

Yes. Both versions of Ring Stick Up Cam are indoor/outdoor cameras, so they can be mounted indoors. The solar panel for the Solar version, however, may not be able to generate enough power if mounted indoors.

Is Ring Stick Up Cam Battery/Solar weatherproof?

Yes. Both versions of Stick Up Cam are weather-resistant. They were designed to work at temperatures ranging from -5 to 113 degrees Fahrenheit (-20 to 45 degrees Celsius).

Internet requirements 

What wifi networks are compatible with Ring Stick Up Cam Battery?

Ring Stick Up Cam is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies.

What is the recommended Internet speed for Ring Stick Up Cam Battery?

Recommended minimum upload speed of 2 Mbps per device.

Data usage and subscriptions

Does Stick Up Cam Battery/Solar use data all the time or just when it's activated?

Ring Stick Up Cam Battery/Solar will only use data when it’s activated by an event or when you access Live View via the Ring app. If Ring Stick Up Cam doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Does Stick Up Cam Battery/Solar keep footage for later review?

It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.

Tap for more information about the Ring Protect Plan.

Installation

Where can I mount Ring Stick Up Cam Battery/Solar?

Ring Stick Up Cam can be mounted anywhere indoors or out, it can sit on its own stand or be mounted to a wall or ceiling (with a special universal mount, sold separately), but works best when approximately five to seven feet off the ground.

How do I aim Ring Stick Up Cam Battery/Solar?

Ring Stick Up Cam can be adjusted to point in any direction to monitor areas around your home.

How do I charge the battery for my Stick Up Cam Battery?

You will need to use the orange USB cable provided in the package. Plug one end into the battery and the other into an available USB port. When charging you will see both a red and green light. When the battery is fully charged, only the green light will be glowing.

Purchases, refunds, and warranties

Where can I order Ring Stick Up Cam Battery/Solar?

Ring Stick Up Cam Battery/Solar is available on ring.com and at many fine retailers.

Does Ring Stick Up Cam Battery/Solar have a warranty?

Yes. A 1-year parts, labor, and lifetime theft protection is included.

Tap for more information on the Limited Warranty and Theft Protection Plan. 

What is the refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What is someone steals my Ring device?

Tap for more information on the theft policy.