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Ring Alarm Panic Button (2nd Gen) FAQs

The Panic Button² will only operate with a Ring Alarm or Alarm Pro Base Station and requires a compatible Ring Protect Plan subscription.

How Do I Remove the Back Cover of My Panic Button?

To remove the back cover, carefully twist the top counter-clockwise until the top line moves to the unlock symbol. You may find it easier to remove the back cover if you place the Panic Button² between the palms of your hands, then twist.

PanicButton2_OpeningCover_GIF_1_.gif

How Do I Use the Panic Button?

In the event of an emergency, you must open the safety cover, then press and hold the button for 3 seconds. After holding the button for 3 seconds, the Panic Button² sends a signal to your Ring Alarm or Alarm Pro Base Station. The Base Station and Keypad siren will sound (for panic and fire signals only) and the monitoring service will be notified if you have signed up for a Ring Protect Pro subscription and opted into professional monitoring.¹

What Happens When I Press the Panic Button?

Depending on which panic alarm type you selected, pressing your Panic Button² will sound your Base Station and Keypad siren (for panic and fire signals only) or only flash its LED lights (Medical Panic Button). Ring account owners and Shared Users will receive a push notification.* If you are professionally monitored,¹ the monitoring center will follow the appropriate response plan, attempt to verify an emergency is occurring, and then request dispatch on your behalf.

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Where Can I Place the Panic Button?

Place the Ring Panic Button² in any area of your home where you feel it may be needed in an emergency. This means you can mount it to the wall next to the bed, place it on the desk in an office, or keep it any other area of the home where you might want an extra bit of peace-of-mind. With a Panic Button in the room, you’ll know that in the event of an emergency you can sound the alarm and request help immediately.

NOTE: Do not place your Panic Button near water. Keep in mind that the Panic Button is only intended for indoor use.

Is There Anywhere I Should Avoid Using a Panic Button?

Keep the Panic Button in a place that is out of the reach of children and pets. Do not place your Panic Button² near water. Keep in mind that the Panic Button is only intended for indoor use.

How Far Can the Panic Button Be from the Base Station?

Your Panic Button² should be placed within 250 feet (76 meters) of your Ring Alarm or Alarm Pro Base Station. If necessary, use a Ring Alarm Range Extender. The Range Extender can be plugged directly into an outlet, ideally between your Base Station and the Panic Button.

How Can I Test the Panic Button (2nd Generation) Without Summoning Authorities?

IMPORTANT: If you have a Panic Button² and test it without turning off professional monitoring,¹ you will trigger a panic alarm and local authorities may arrive at your home.

First, put your Ring Alarm in self-monitored mode:

  1. Tap
    Menu
    .
  2. Tap
    Settings
    .
  3. Tap
    Monitoring
    .
  4. Tap
    Monitoring Type
    .
  5. Choose
    Self Monitoring
    .
  6. Tap
    Continue
    to confirm you are ending professional monitoring.¹

To test, press the button for 3 seconds. When you press the button, the siren will sound. To turn off the siren, open the Ring app and tap Disarm* or enter your pin on the Keypad and press the Disarm button.

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

Once your test is complete, change your Alarm back to professional monitoring.¹

  1. Tap
    Menu
    .
  2. Tap
    Settings
    .
  3. Tap
    Monitoring
    .
  4. Tap
    Monitoring Type
    .
  5. Choose
    Professional Monitoring
    .
  6. Tap
    I Agree
    to confirm you are enabling professional monitoring.¹

What Happens When You Press Your Panic Button?

Pressing your Panic Button² will trigger a different set of responses depending on the setting (panic/police, fire, or medical). View this chart to understand what will happen when you press your Panic Button (when it’s paired with your Alarm or Alarm Pro Base Station).

Click here to learn more about emergency response plans.

Panic Alarm (Police Response)
Fire Response
Medical Response
Self-Monitoring
Base Station siren sounds.
Ring account owners and Shared Users receive a push notification.
Base Station siren sounds.
Ring account owners and Shared Users receive a push notification.
Base Station siren will not sound but the LED ring will flash.
Ring account owners and Shared Users will receive a push notification.
(Ring Protect Pro subscription required)
Base Station siren sounds.
Panic alarm signal is sent to the monitoring center and they will follow the response plan.
Ring account owner and emergency contacts will receive a call from the monitoring center.
Ring account owner and Shared Users will receive a push notification.
Base Station siren sounds.
Fire alarm signal is sent to the monitoring center and they will follow the response plan.
Ring account owner and emergency contacts will receive a call from the monitoring center.
Ring account owner and Shared Users will receive a push notification.
Base Station siren will not sound, but the LED ring will flash.
Medical alarm signal is sent to the monitoring center and they will follow the response plan.
Ring account owner and emergency contacts will receive a call from the monitoring center.
Ring account owners and Shared Users will receive a push notification.

*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.

How Do I Remember What Type of Alarm My Panic Button Will Trigger When I Press It?

If you decided to change your Panic Button² setting, use the included stickers to keep track of what type of alarm will be enabled when pressing the button. Peel and stick the corresponding sticker on the Panic Button. You can also check the Ring app by tapping Main Menu > Devices > Security then select your Panic Button from the list of devices to view settings. On the Panic Button's device dashboard there is a "Panic Selection" field that displays the alarm type for the button.

Is There a Panic Button Function on the Ring Alarm Keypad?

Yes. On the Ring Keypad (2nd Generation), press and hold the Police button for 3 seconds to trigger the panic alarm. If you have a Keypad (1st Generation), you can trigger the panic alarm by pressing and holding the X and buttons for 3 seconds.

Will the Panic Button Set Off the Alarm Whether or Not the Ring Alarm is Armed?

Yes. Pressing the Panic Button will result in an alarm no matter what mode the Ring Alarm or Alarm Pro Base Station is in.

Will the Monitoring Center Call if the Panic Button is Triggered, and Can it be Canceled?

Professional monitoring¹ is required to request emergency help 24/7. If you answer the call from the monitoring center, you can cancel the request before authorities are dispatched.

Can I Add Multiple Panic Buttons to My Ring Alarm?

Yes. Your Ring Alarm or Alarm Pro can support and connect multiple Panic Buttons.²

Can the Panic Button Be Installed Outside?

No. The Panic Button is designed for indoor use only.

How Is the Panic Button (2nd Generation) Powered?

The Panic Button is powered using two lithium CR2032 batteries. Since the Panic Button has no power cord, it can be placed anywhere it's needed as long as it is within range of the Base Station (250 feet / 76 meters line of sight).

What are the Dimensions of the Panic Button?

The Panic Button is 2.45 inches (62.4 mm) in diameter and .82 inches (21 mm) in height.

How Long Does the Panic Button Battery Last?

Expected battery life is up to 3 years with the included batteries. Battery life is dependent on usage, environment, and other factors.

¹ A compatible Ring Protect subscription is required to enroll in the Ring Alarm professional monitoring service. Professional monitoring service is available only within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its own professional monitoring center. Smoke and carbon monoxide monitoring is not available for commercial properties. See Ring alarm licenses at: http://ring.com/licenses. Additional permit or false alarm fees may apply depending on your local jurisdiction. Additional charges may apply in areas that require permits or guard response service for alarm verification.
² Compatible Ring Protect Plan and professional monitoring enrollment is required for emergency response request. Additional permit or false alarm fees may apply depending on your local jurisdiction.
Last updated 2 months ago