Finding Your Ring Device’s Transmit Speed

Your Ring device’s transmit speed over wifi (or ethernet) is the speed of the direct connection between your Ring device and your local network (i.e. your router) when uploading data like Ring videos.

This speed test is measured in megabits per second (Mbps) and runs periodically to make sure your Ring device maintains a good connection to your local network.

If you receive a device offline message in the Ring app, follow the instructions on the error message to improve your Ring device’s connection.

Viewing your Ring device’s Transmit Speed from your account at Ring.com

1. Log in to your account

   at Ring.com.
2. Click the settings (gear) icon for the device for which you want to view Transmit Speed.
3. In the Device Health section, you can see your Ring device's

   Transmit Speed

   for the following devices:

• Wired Doorbell Plus (formerly Video Doorbell Pro)
• Wired Doorbell Plus (2nd Gen)
• Wired Doorbell Pro (formerly Video Doorbell Pro 2)
• Wired Doorbell Pro (3rd Gen)
• Floodlight Cam Wired Pro
• Floodlight Cam
• Floodl
• Spotlight Cam Wired
• Spotlight Cam Pro (2nd Gen)
• Stick Up Cam Elite
• Indoor Cam
• Indoor Cam Plus
• Video Doorbell Elite

Transmit Speed results guide

• GOOD: More than 20 Mbps
• OKAY: 10–20 Mbps
• POOR: Less than 10 Mbps
• NO DATA: No results yet

Is your wifi connection less than 10 Mbps? Try moving your wifi router closer to your Ring device to minimize the amount of physical objects, like walls or furniture, that might be blocking your wifi signal.

Connectivity Tips

• Reboot your router and modem, then wait 5 minutes before rebooting Ring device(s).
• Check your router and modem for loose or damages cables.
• Ensure that your router and any wifi extenders you have are in an open space with a clear line of sight to your Ring devices.
• Ensure your router's software is up to date. Refer to the router's manual or app.
• If your router is old (4 years or more) consider replacing it with a newer one to improve performance.

Learn more about Internet Upload Speed