Ring Chime Pro (2nd Generation) plugged into a wall in a modern kitchen.

Ring Chime Pro (2nd Generation) Information

The Ring Chime Pro (2nd Generation) is the updated version of the Ring Chime Pro (1st Generation) wifi extender. It features a new design, built-in nightlight, dual-band 2.4 GHz and 5 GHz wifi connectivity, and guided feedback during setup that helps you find the best location for your Chime Pro.

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General info

Set up your Chime Pro

  1. First, set up the Chime Pro in the Ring app.

What is Ring Chime Pro (2nd Generation)?

The Ring Chime Pro (2nd Generation) is an updated version of the Ring Chime Pro (1st Generation) wifi extender. Like the original Chime Pro (1st Generation), the Chime Pro (2nd Generation) extends wifi coverage through your house specifically to a Ring device.

The Ring Chime Pro (2nd Generation) plugs it into a wall socket and is connected through the Ring app to your wifi signal.

Learn more about wifi connectivity.

What's the difference between this Chime Pro and the previous Chime Pro (1st Generation)?

Features of the updated Ring Chime Pro (2nd Generation) include:

  • Dual-band connectivity connects to both 2.4 GHz and 5 GHz networks.
  • A sleek new look that meshes well with any decor. 
  • A built-in nightlight.
  • Guided feedback during setup that helps you place your Chime Pro during setup.

What's the difference between Chime Pro (2nd Generation) and a mesh network, like eero?

A Chime Pro is a great solution if you want to extend wifi to your Ring devices. Generally, a single Chime Pro can effectively improve connectivity to your Ring devices in a two to three bedroom home, or if your devices are located close together.

For larger homes, with devices located farther apart, you may need to consider purchasing a mesh network system like the eero network. A regular wifi network distributes the wifi signal from a single point, your router. The further the signal has to stretch away from the router, the weaker it becomes.  A mesh network has multiple wifi distribution points that keep the wifi signal strong from different distribution points.

Product specs

What comes in the box?

Ring Chime Pro (2nd Generation)

  • Ring Chime Pro Unit
  • Quick-start guide
View/download PDF manual (English, Français, Deutsch, Italiano, Español, Nederlands, Svenska, Dansk, Suomi, Norsk, العربية)

What are the specs of the Chime Pro?

Connectivity
2.4GHz or 5GHz Wireless 802.11 B/G/N dual band wifi
Connection Speed
High speed internet is recommended for optimal performance
System Requirements
iOS 12 or later, Android 6.0 or later
Size
4.06 in. x 2.72 in x 1.00 in (103mm x 69mm x 29mm)
Power Supply
Standard power outlet

Usage

How does Ring Chime Pro (2nd Generation) work?

When plugged into a standard wall socket, the Ring Chime Pro extends the reach of your router's wifi network, extending it out to wherever you have placed a Ring device. The Chime Pro also produces an audio signal whenever you receive an alert from a Ring device. 

Will Ring Chime Pro (2nd Generation) flash when triggered?

No. Ring Chime Pro does not flash when triggered.

Can you choose a different chime sound or set your own chime sound?

Yes. Learn more about using different chime tones for the Ring Chime Pro.

Can you turn off the blue light on the front of the Chime Pro?

Yes.

  1. Open the Ring app.
  2. Tap the top 
    menu (≡)
    .
  3. Tap 
    Devices
    .
  4. Select your
    Chime Pro
    .
  5. Tap the
    General Settings
    tile.
  6. Under
    Device Settings
    you can toggle the
    Status Light
    off and on.

Can you change the volume of the chime? Can you turn the Chime Pro off?

Yes. You can change the volume of your Ring Chime Pro unit and configure which device will trigger your Chime Pro. If you do not want to trigger your Chime Pro, it's easy to turn off the connection from the Device Settings in your app. You can also use the Do Not Disturb function to temporarily disable notifications.

Is the Ring Chime Pro (2nd Generation) compatible with all Ring Video Doorbells and Security Cameras?

Yes, the second generation Ring Chime Pro will work with any Ring video doorbell or security camera product. 

Installation

Should you set up your Ring device or the Ring Chime Pro (2nd Generation) first?

We recommend setting up your Ring Chime Pro first, then setting up the Ring device (video doorbell or security camera). After the device and the Chime Pro are active and on the wifi network, use the Ring app to associate the Ring Chime Pro with the Ring device. 

How do you set up Ring Chime Pro (2nd Generation)?

Simply plug your Ring Chime Pro into a wall socket and follow the guided instructions in your Ring app. 

Can you connect multiple devices to one Chime Pro?

Yes, if the devices are close together. Ring Chime Pro connects to 802.11 a/ b/g/n/ac 2.4 GHz or 5 GHz wifi. Ideally, the Chime Pro should be set up halfway between your Ring device and your wifi router. 

Purchases, refunds, and warranties

Does Chime Pro have a warranty?

Yes, a 1-year limited warranty.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) purchased from Ring.com to request a full refund. Devices purchased from third-party retailers or Amazon.com must be returned to the original retailer.

Last updated 6 months ago