Ring owner using the app to view a package delivery person.

Turning Off Audio Recording on your Ring Doorbell or Camera

Ring devices have a privacy feature that gives you the option to turn off audio streaming and recording functions of your device.  

If you would like to turn off your device's audio recording in the Ring app: 

  1. Open the Ring app.
  2. Tap on the
    Menu
    (≡)
    .
  3. Tap
    Devices
    and select the device you would like to adjust.
  4. Tap
    Device Settings.
  5. Tap
    Privacy
    Settings.
  6. Tap the
    Audio Streaming and Recording
    toggle.

With Audio Streaming and Recording turned off, you can override the setting to speak with visitors and record your conversations if you have one of these devices:

  • Video Doorbell (2nd Generation)
  • Ring Battery Doorbell Plus
  • Stick Up Cam (2nd Gen)
  • Spotlight Cam Plus
  • Floodlight Cam Wired Plus

When you answer a doorbell ring or tap the speaker icon in Live View to launch Two-Way Talk, you can tap Activate Once to turn audio recording on just for the duration of your conversation. Once you end the session, audio recording will turn off again automatically for your device.

Last updated 3 weeks ago