How to connect your Ring Mobile Security Tower to the internet using Starlink

What to know

A Mobile Security Tower connects to a Starlink satellite internet source by wired Ethernet through the cellular modem. Setup requires enabling Bypass Mode on the Starlink router, which disables its wifi and automatic IP address assignment so that the cellular modem can obtain a connection directly from the Starlink network.

Learn more about the Mobile Security Tower

Equipment needed

• A Starlink dish and router (Standard, Mini, or Business model), powered on and showing Online status in the Starlink app
• A Cat5e or better Ethernet cable
• A standard 100-watt AC outlet for Starlink
• The Starlink and Ring apps installed on your phone (iOS or Android)

Setup process

Setting up Starlink

1. Plug the Starlink dish and router into an outlet and power them on.
2. For the initial setup, wait up to five minutes for the dish to establish a satellite connection.
3. Open the Starlink app and confirm the status shows Online.

How to enable Bypass Mode in the Starlink app

Bypass Mode disables the Starlink router's wifi and automatic IP address assignment, allowing the cellular modem to receive a direct connection from the Starlink network.

1. Open the Starlink app on your phone.
2. Tap

   Settings

   (the gear icon).
3. Tap

   Network

   .
4. Scroll down to

   Bypass Mode

   .
5. Toggle

   Bypass Mode

   to ON.
6. Confirm the prompt, which warns that the Starlink router's wifi and automatic IP address assignment (called Dynamic Host Configuration Protocol or DHCP in the app) will be disabled.
7. Wait approximately 30 seconds for the router to restart in Bypass Mode. The Starlink router's wifi LED turns off, confirming that Bypass Mode is active.

Connect Starlink to the Mobile Security Tower's cellular modem

1. Plug an Ethernet cable from the Starlink router's Ethernet port into the cellular modem's wide area network (WAN) port.
2. After connecting, the cellular modem will automatically receive a network address from Starlink.
   • If you check the modem's status and see an address starting with 100.64, this is normal and means the connection is working correctly.
3. Confirm that the cellular modem's local area network (LAN) side continues to serve 192.168.1.x to the Mobile Security Tower.

Verify the Mobile Security Tower's connectivity

Open the Ring app and confirm that the Mobile Security Tower is online. Next, verify that the device is using Ethernet with the below steps:

1. Tap the menu (☰).
2. Tap

   Devices

   .
3. Tap on the Mobile Security Tower.
4. Tap

   Device Health

   .
5. Check the connection status, which should be reported as Ethernet.

Troubleshooting

The Mobile Security Tower will not connect via Ethernet through Starlink.

Open the Starlink app and enable Bypass Mode with the below steps:

1. Tap

   Settings.
2. Tap

   Network
3. Toggle

   Bypass Mode

   to ON.

The cellular modem does not get internet from the Starlink router.

1. Verify that the Ethernet cable is plugged into the modem's WAN port, not the LAN port.
2. Open the Starlink app and confirm the status shows Online.

I am unable to access Starlink settings after enabling Bypass Mode.

• Use the Starlink app via Bluetooth to access settings.
• Alternatively, temporarily disable Bypass Mode to regain wifi access.

The Starlink wifi is still broadcasting after enabling Bypass Mode.

1. Open the Starlink app.
2. Toggle

   Bypass Mode

   off.
3. Wait for 30 seconds.
4. Toggle

   Bypass Mode

   back on.
5. Wait for 30 seconds and confirm that the wifi LED turns off.

The Mobile Security Tower shows Ethernet in the Ring app Device Health settings, but has no internet connection.

1. Power cycle the Mobile Security Tower by flipping the breakers to the OFF position for one minute, then flipping them back to the ON position.
2. Open the Starlink app and verify that a stable satellite connection is active.

Frequently asked questions

Can I use any Starlink model with the Mobile Security Tower?

Yes. Standard, Mini, and Business models all support Bypass Mode and Ethernet output. Refer to the Equipment needed section for the full list.

Do I need to disable Bypass Mode to manage Starlink settings?

No. You can manage settings through the Starlink app via Bluetooth while Bypass Mode is active. Refer to the How to enable Bypass Mode in the Starlink app section for details.