Hand holding smartphone displaying doorbell camera video feed

Understanding Ring Protect subscriptions

Supercharge your Ring experience with our most advanced features for your Ring doorbells, cameras and Alarm.

From reviewing past motion events1 to AI Video Search,2 Ring’s most popular features help you get more out of all your Ring devices with an eligible subscription.

Reviewing recorded video on your Ring cameras and doorbells requires a Ring subscription. Learn more about Ring subscriptions. Only events that occur after you have subscribed will be recorded. Your Ring motion event videos in the cloud are stored, up to 180 days from recording. Modifying your video storage duration affects only recordings created after the change is applied. Past events might appear in your history, but you cannot view or recover them.

Without a Ring subscription, you can still view live video on Ring doorbells and cameras and answer alerts as they happen.

Ring subscription tiers

  • Ring Solo:
    Get the most from
    one
    Ring device with enhanced security features like video recording, smart alerts, and more.
  • Ring Multi:
    Get the most from
    all
    your Ring devices at one location with enhanced security features like video recording, smart alerts, and more.
  • Ring AI Pro:
    Advanced AI features powered by Alexa Guard that understand what's happening, plus 24/7 Professional Monitoring
    3
    for real-time emergency response.
  • Virtual Security Guard:
    Upgrade to live video monitoring by security professionals who actively deter threats and request emergency services when needed. Plus, all the advanced Alexa Guard features.

Comparing Ring subscription features

To compare Ring subscription features, visit Ring Protect subscriptions.

Monitoring services

With a compatible Ring subscription, you can access the following features:

  • Professional Monitoring
    3
    :
    The Monitoring Center will request dispatch of real-time emergency responders when break-ins or any other emergency is detected by your Ring Alarm.
  • Virtual Security Guard
    4
    :
    Have security professionals monitor the enrolled cameras on your property and actively deter any unwanted activity they see. They’re available 24/7 and can request dispatch of emergency services when needed.
  • Smoke & CO Pro Monitoring
    5
    : When smoke or CO is detected, trained agents can request emergency fire services to be dispatched on your behalf.

Your Ring Protect trial

When you set up a new or certified refurbished compatible Ring device (accessories excluded), your free 30-day trial6 of Ring Protect will automatically begin.

If you are activating a device at a location that is already covered by a free trial or a Ring Multi, Ring AI Pro, or Virtual Security Guard subscription, your new device is already covered.

Cameras and doorbells

During the Ring Protect trial period, you'll get access to features like saving, sharing and replaying recorded videos on all your Ring doorbells and cameras, plus AI features like Video Descriptions7 and Familiar Faces.8

Ring Alarm and Ring Alarm Pro

During the Ring Protect trial period, you can access features like Professional Monitoring, arming and disarming your Ring Alarm on your phone from anywhere,9 plus Cellular Backup options if your wifi goes down.10

Learn more about the Ring Protect trial.

Costco bundles and the Ring subscription trial

If you purchased a Ring device through Costco, your trial period may be longer than the trial at ring.com but you’ll receive the same benefits. Learn more about Ring subscriptions and Costco bundles.

Extended warranties

With a compatible Ring subscription and an eligible Ring device, you have access to an extended warranty11 from SquareTrade (an Allstate company). Under the extended warranty terms, your Ring device may be eligible for replacement if it experiences electrical or mechanical failure during normal use.

Eligibility requirements:

  • You must have a compatible Ring subscription.
  • Your Ring device must be under the 1-year manufacturer’s warranty period at the time you added the device to your subscription.
  • Your compatible Ring subscription must not have any lapse in coverage after your device's limited warranty ends.
  • Your Ring device is not currently covered under another warranty, insurance policy, or service contract.
  • Non-Ring and third-party devices are not eligible for the extended warranty.

Last updated 0 days ago

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    1
    Compatible Ring subscription required. Your Ring motion event videos in the cloud are stored, up to 180 days from recording. Modifying your video storage duration affects only recordings created after the change is applied.
    2
    Compatible Ring subscription required. Feature not available for customers in Illinois due to state-specific legislation.
    3
    Compatible Ring subscription is required to enroll in Professional Monitoring. Service available in all 50 U.S. states (territories not included) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
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    6
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    7
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    8
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    9
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    10
    Compatible Ring subscription required. Alarm Cellular Backup uses a third-party carrier.​​​
    11
    "Eligible Ring Devices" are Ring devices covered by an active subscription plan that includes extended warranty coverage, if the Ring device was under the 1-year manufacturer's warranty period at the time you added the device to your plan. In the U.S., in lieu of the Ring extended warranty, coverage plans are provided via a service contract administered by Allstate Protection Plans; terms available here. The cost for the Allstate Protection Plan is included in the cost of the Ring subscription plan. In the U.S., you have the option to purchase a standalone device protection plan on www.amazon.com.
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