Customizing Neighbors app notifications and feed

Customize your Neighbors feed to receive relevant safety alerts and neighborhood updates that matter most to you. Your privacy is protected. Only content you choose to share publicly on Neighbors can be viewed by other users, including public safety agencies, local governments, and community organizations. Ring does not display personal information on Neighbors.

Neighbors is optional. Nothing about you is shared unless you choose to post or comment, and you can turn off notifications or hide Neighbors from your Dashboard at any time.

Managing Neighbors notifications

Customize your notifications and Neighbors feed to see the posts that matter most to you. Notification settings on Neighbors can only be changed from the Ring app.

To turn off or change Neighbors notifications:

1. Open the Ring app to the main Dashboard.
2. Tap the menu (☰).
3. Tap

   Neighbors

   .
4. Tap the settings icon on the top right.
5. Tap

   Notifications

   .
6. If you have more than one location, tap the location you want to change notifications for.
7. Select your desired notification option:
   • Default

     : Get curated updates about relevant activity in your neighborhood.
   • See Less

     : Get fewer updates focused on your immediate area.
   • Off

     : Turn off Neighbors post notifications.

Changes save automatically when you navigate away.

Comment notifications

The settings above control notifications about new posts in your neighborhood. If you create or comment on a post, you will also get notifications about new comments on that post to keep you updated.

To stop comment notifications:

1. Tap the ⋯ menu on the post.
2. Select

   Don't Notify Me About Comments

   .

Filtering your Neighbors feed

Use the filter pills at the top of your feed to view specific types of posts:

• All

  : Shows all neighborhood posts
• Safety

  : Shows safety, traffic, weather, and community request posts
• Pets

  : Shows lost and found pet posts
• Community

  : Shows community engagement and environmental posts

Your selection resets to All when you restart the app.

Adjusting your neighborhood area

Your neighborhood area determines which posts appear in your feed.

To adjust your neighborhood area:

1. Open the Ring app or Neighbors app.
   • For the Ring app: Tap the Neighbors shortcut tile, then tap the gear icon.
   • For the Neighbors app: Tap the menu (≡).
2. Tap

   Neighborhood Area

   (Ring app) or

   My Neighborhoods

   (Neighbors app).
   • If you have multiple locations, select the location you want to adjust.
3. Use the slider left or right to adjust neighborhood size. Use the eight radius dots to shape your neighborhood area.
4. Tap

   Save

   .

Important note: Your neighborhood area controls your feed content only. Push notification distance is managed separately in Notification Settings.

Hiding Neighbors from your Dashboard

You can hide the Neighbors shortcut tile from your Ring Dashboard:

1. On the Ring Dashboard, tap the

   Edit

   tile (pencil icon).
2. Press and hold the three lines next to Neighbors.
3. Drag Neighbors down to Hidden Shortcuts.
4. Tap

   Got It

   .

To show Neighbors on your Dashboard again:

1. On the Ring Dashboard, tap the

   Edit

   tile (pencil icon).
2. Press and hold the three lines next to Neighbors.
3. Drag Neighbors up to Visible Shortcuts.
4. Tap

   Got It

   .

Managing posts in your feed

To hide a post you are not interested in:

1. Tap the ⋯ menu on the post.
2. Tap

   Not Interested

   .

To report a post that breaks the Community Guidelines:

1. Tap the ⋯ menu on the post.
2. Tap

   Report

   .
3. Choose a reason.

The Ring moderation team will review the report.

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