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Disabling your Neighbors Feed and Notifications

Learn how to disable the Neighbors feed and subsequent notifications from the Ring app.

Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. Neighbors can be used alone but it’s also incorporated into the Ring app.

Learn how Ring protects your privacy on the Neighbors app.

What is the disable setting?

The disable setting allows you to disable the Neighbors feed and neighborhood notifications within the Ring app. Once the Neighbors feature is disabled, the Neighbors tile on the Ring app dashboard will be removed and you will no longer receive Neighbors notifications. This includes safety alerts and information shared by others and local public safety agencies. The Neighbors invitation options will also be removed from the Ring app dashboard and menu. 

How to disable your Neighbors feed and notifications


To disable Neighbors, visit the Control Center from the Ring app or on Ring.com and toggle off Neighbors. This will disable the Neighbors feed and notifications. 

If you’re in the Ring app:

  1. Tap the
    menu (≡)
    at the top left of your
    Dashboard
    screen.
  2. Tap
    Control Center
    on the left side of the screen.
  3. In Control Center, navigate to the
    Neighbors
    section via the main menu.
  4. Dsable the feature via the
    toggle
    .
  5. Tap
    Confirm
    to disable.

If you’re on a computer or laptop:

  1. Sign in to your account at
    Ring.com
    using the same email that you use to log into the Ring app. 
  2. Under the
    Account
    tab on the top right, click
    Control Center
    .
  3. In the Control Center, select
    Neighbors
    from the main menu on the left.
  4. Disable the feature via the
    toggle
    .
  5. Click
    Confirm
    to disable.

If you are accessing Ring.com from a mobile device:

  1. Sign in to your account using the same email and password that you use for your Ring app. 
  2. Tap the
    menu (≡)
    on the top left and tap
    Control Center
    .
  3. Tap
    Neighbors
    .
  4. Disable the feature via the
    toggle
    .
  5. Tap
    Confirm
    to disable.

Learn more about Control Center.

If you disable Neighbors, will you still receive notifications from the Ring app? 

Yes, disabling Neighbors will only disable notifications from the Neighbors app. You will still receive notifications* from your devices in the Ring app.

If you disable Neighbors, can you still post to Neighbors on the Ring app?

No. If you disable Neighbors within the Ring app, you will no longer see or be able to use the Neighbors feature in the Ring app. However, you can still download the Neighbors app, or visit Control Center in the Ring app to re-enable Neighbors.

What information is shared if you have Neighbors enabled? 

Only the content that you choose to post publicly on Neighbors, or share in response to a "Request for Assistance" post, can be viewed by other users or by local public safety agencies on Neighbors. Ring does not display personal information on Neighbors.

What do you need to know before choosing to disable Neighbors?

Once the Neighbors feature is disabled, the Neighbors tile on the app dashboard will be removed and you will no longer receive Neighbors notifications. This includes safety alerts and information shared by individuals and local public safety agencies. 

Disabling Neighbors only impacts the Ring app. You can still download and use the Neighbors app separately.

Learn more about the Neighbors app.

Are there any requirements for you to be able to disable Neighbors?

You must have at least one US location on your account and you must have the latest Ring app version to be able to access the disable setting. 

Find out if you have the latest version of the Ring app.

* Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.
Last updated 6 months ago