Image of a neighbor holding a smartphone displaying the Neighbors app feed interface.

Customizing Neighbors app notifications and feed

Customize your Neighbors feed to receive relevant safety alerts and neighborhood updates that matter most to you. Your privacy is protected, only content you choose to share publicly on Neighbors can be viewed by other users, including public safety agencies, local governments, and community organizations. Ring does not display personal information on Neighbors.


Managing Neighbors notifications

Customize your notifications and Neighbors feed to see relevant posts. Your feed settings determine which neighborhood events appear in your summary.

To access Neighbors push notification settings:

  1. Open the Ring app or Neighbors app.
    • For the Ring app, tap the
      Neighbors
      shortcut tile, then tap the
      gear icon
      .
    • For the Neighbors app, tap the
      menu (≡).
  2. Tap
    Notifications.
    • Select a setting to adjust notification frequency:
      • Default
        - Get curated updates about relevant activity in your neighborhood.
      • See Less
        - Get fewer updates focused on your immediate area.
      • Off
        - You will not get notifications about Neighbors posts.

Changes save automatically when you navigate away.


Filtering your Neighbors feed

Use the filter pills at the top of your feed to view specific types of posts:

  • All
    – Shows all neighborhood posts.
  • Safety
    – Shows safety, traffic, weather, and community request posts.
  • Pets
    – Shows lost and found pet posts.
  • Community
    – Shows community engagement and environmental posts.

Your selection resets to "All" when you restart the app.


Adjusting your neighborhood area

Your neighborhood area determines which posts appear in your feed.

To adjust your neighborhood area:

  1. Open the Ring app or Neighbors app.
    • For the Ring app, tap the
      Neighbors
      shortcut tile, then tap the
      gear icon
      .
    • For the Neighbors app, tap the
      menu (≡).
  2. Tap
    Neighborhood Area
    (Ring app) or
    My Neighborhoods
    (Neighbors app).
    • If you have multiple locations, select the location you want to adjust.
  3. Use the slider left or right to adjust neighborhood size. Use the eight radius dots to shape your neighborhood area.
  4. Tap
    Save
    .

Important note: Your neighborhood area controls your feed content only. Push notification distance is managed separately in Notification Settings.


Disabling Neighbors feed and notifications

Disabling the Neighbors feature removes its feed and notifications from the Ring app. This removes the Neighbors tile from your dashboard and stops all notifications, including safety alerts and information shared by individuals, public safety agencies, local governments, community organizations and Community Requests. The Neighbors invitation options will also disappear from your dashboard and menu.

Important note: To access disable settings, you need a United States location and the latest Ring app version.

To disable Neighbors feed and notifications from the Ring app:

  1. Open the Ring app to the main dashboard.
  2. Tap the menu (☰).
  3. Tap
    Control Center
    .
  4. Tap the
    Neighbors
    section under Community Control.
  5. Tap the toggle to disable Neighbors.
  6. Tap
    Yes, disable now
    to disable.

To disable Neighbors feed and notifications from a web browser:

    • For computers or laptops, under the
      Account
      tab on the top right, click
      Control Center
      .
    • For mobile devices, tap the
      menu (≡)
      and tap
      Control Center
      .
  1. Tap
    Neighbors
    under Community Control on the left side panel.
  2. Tap the toggle to disable Neighbors.
  3. Tap
    Yes, disable now
    to disable.

Once disabled, you can restore access through the Control Center or by downloading the Neighbors app.

Last updated 1 year ago