Ring Protect Trial Information
When you set up a new Ring video doorbell, camera, or alarm in the Ring app you will receive a Ring Protect Trial.
During the trial period, you will have access to Ring Protect subscription benefits, such as video recording, saving, and sharing capabilities. When the trial ends, videos will be deleted, unless you’re already subscribed to a Ring Protect Plan for that location.
Avoid losing access to your recorded videos and subscription features, by subscribing to Ring Protect before your trial period ends. You won’t be charged for your subscription until the end of the trial period.
Types of subscription plans
Ring offers subscription plans for your home, business, and vehicle.
Frequently asked questions
My videos were deleted when my Ring Protect Trial ended. Can I get those videos back?
No. If the trial has expired, all recorded videos have been immediately deleted.
Do I get a trial for every new device I purchase?
Yes. Whenever you activate a new Ring video doorbell, camera, or Ring Alarm Kit in the Ring app, you’ll automatically begin a Ring Protect Trial. If you’re a current Ring Protect subscriber activating a device at an existing subscribed location, you're not eligible for a Ring Protect trial. This does not apply to customers with a current Ring Protect plan.
Your Ring videos are stored in the cloud temporarily, up to 180 days. Changing your video storage time only affects videos that are recorded after you adjust your storage time setting. Check Ring Protect Subscription Plans for more information. To keep videos beyond your trial, subscribe to Ring Protect.
Tap to learn more about Ring Protect and Costco bundles.
If I purchase a Ring Protect Plan during my trial, do I lose the remaining days on my trial?
No. If you purchase a Ring Protect Plan during your trial, you won’t lose any of your trial days. Your first day of billing will begin after the trial period is over.
Can I have more time added to a trial?
No. Every neighbor receives a trial period to try out the benefits of Ring Protect. We encourage all neighbors to sign up for a Ring Protect Plan to avoid losing any videos taken during that time.
What are the benefits I can use during my trial?
You will have access to all of the subscription benefits for your specific Ring device. Tap here for a list of subscription features.
Does a shared user on my account get to experience the same benefits as I do?
Yes. Any shared user on your Ring account has access to all the benefits of your Ring Protect Trial. Please note, shared users can’t subscribe to Ring Protect when your trial is over, or make changes to your account.