Adding and Managing Shared Users

As a Ring account owner, you can choose which of your Ring devices you want to share with someone without sharing your password. This person is called a Shared User and will receive an email notification to share some aspects of your account.

You have the option to share one or more Ring devices with as many Shared Users as you like – including your Ring doorbells, cameras, and Ring Alarm.

How to add a Shared User in the Ring app

1. Open the Ring app to the main dashboard.

2. Tap the

   menu (☰).
3. Tap

   Control Center

   .
4. Tap

   Shared Users

   .
5. Tap

   Manage

   next to the location you want to add a Shared User.
6. Tap

   Add User or Pet

   .
7. Tap

   Shared User

   .
8. Type in your Shared User's email address.
9. Toggle on any Ring device(s) you want to share.
10. Tap

    Send Invite

    and the recipient will get an email notification valid for 7 days.

Learn how to add a Shared User or Guest User for Ring Alarm

Accepting Shared User access from the Ring email invitation

If you received an email from Ring to be a Shared User on an account, the invitation is valid for 7 days.

1. Open the Shared User email from Ring and tap

   Manage Access

   .
2. You'll be asked to sign in to your Ring account, or

   create a new account

   .
3. Hover over the account in the upper left and click

   Control Center

   , then

   Shared Users.
4. Under Locations (Shared)

   click on

   Manage

   next to the pending invitation.
5. You have the option to

   Accept

   or

   Decline

   the invitation, tap

   Accept.
6. It may take 15 minutes for the shared device to appear on your Dashboard.

Accepting Shared User access in the Ring app

If you already have a Ring account, you can Accept a Shared User invite in the Ring app for up to 7 days.

1. Open the Ring app to the main dashboard.

2. Tap the

   menu (☰).
3. Tap

   Control Center

   .
4. Under Locations (Shared), tap

   Manage

   next to the pending invitation.
5. Tap

   Accept

   .

It may take up to 15 minutes for Shared access to show in your Ring app.

How to remove a Shared User in the Ring app

As device owner, you can remove Shared Access for one, some, or all of the Ring devices you previously shared.

1. Open the Ring app to the main dashboard.

2. Tap the

   menu (☰).
3. Tap

   Control Center

   .
4. Tap

   Shared Users

   .
5. Tap

   Manage

   next to the location you want to remove Shared access.
6. Select the Shared User you want to remove.
7. You have the option turn off Shared access for one or some Ring devices, or

   Remove User

   entirely.
8. Tap

   Save

   (or Remove) to confirm your selection.

Managing videos shared by Shared Users

If Shared Users choose to share private videos from the Ring app, Ring.com, or via email, social media, or text, device Owners can view, download, and unshare those videos.