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Managing your payment method for Ring subscriptions

Learn how to add, update, or remove your payment method for subscriptions on ring.com.


Understanding payment methods on ring.com

Important things to know about your payment method:

  • Payment methods can only be managed on ring.com. You cannot manage your payment method from the Ring app.
  • You can only have one payment method on file for subscriptions.
  • Adding a new payment method doesn't automatically start a subscription.
    .
  • Your Ring subscriptions will automatically charge to the payment method on file and will auto-renew until you choose to cancel.
  • Shared Users cannot manage payment methods for subscriptions.
  • We accept all major credit and debit cards for subscriptions. We do not accept gift cards for subscriptions.
  • Without a valid payment method, your subscription will expire, and all recorded videos will be deleted.
  • If you subscribe to a plan during a trial, you'll be charged after the trial is over.


Adding and updating your payment method

To add or update a payment method:

1. Log in to your account on ring.com.

  • On a computer: Select
    Account
    at the top right.
  • On a mobile browser: Select the
    menu (☰)
    on the top left.

2. Select Control Center.

3. Select Account Management.

4. In the Payment Method section, select Add or Update.

  • For updating a payment method, select
    Add New
    . Then select
    Change Payment Method
    at the bottom right.

5. Enter your payment information and select Save.


Removing a payment method

To remove a payment method:

1. Log in to your account on ring.com.

  • On a computer: Select
    Account
    at the top right.
  • On a mobile browser: Select the
    menu (☰)
    on the top left.

2. Select Control Center.

3. Select Account Management.

4. In the Payment Method section, select Update.

5. Select Remove.

6. Select Confirm to remove.

Last updated 6 days ago