Managing Locations in the Ring app

Locations in the Ring app group your Ring devices by physical address. You can create, edit, switch between, and delete Locations from a single Ring account. When you make changes in settings, they are specific to one Location. 

Important note: If you have Ring Alarm, make sure your physical address is accurate. Ring Alarm's 24/7 Professional Monitoring service uses your address to dispatch emergency responders to your Location. Learn more about Professional Monitoring. 

Ring subscriptions: You can set up a Location without a subscription. The Ring Solo subscription covers one device, and each Location can have multiple Solo subscriptions. Ring Multi or Ring Pro subscriptions cover all devices at one Location. Learn more about Ring subscriptions. 

Creating a new Location 

To create a new Location: 

1. Open the Ring app to the main dashboard.
2. Tap your Location (▼) at the top of the screen. 
3. Select

   + Add a Location

   . 
4. Select

   Add a New Location

   . 
5. Tap

   Continue

   . 
6. Select the type of Location you want to add. 
7. Tap

   Continue

   . 
8. Enter the Location address and select

   Use This Address

   . 
9. Enter a Location name and tap

   Save Location

   . 

Updating your address 

To update your address: 

1. Open the Ring app to the main dashboard.
2. Tap the menu (☰).
3. Tap Settings.
4. Scroll down to Location Details and tap

   Address

   . 
5. Tap

   Edit Address

   . 
6. Select your new Location type:

   Home

   or

   Business

   . If Business is selected, choose a business type. 
7. Enter your new address. Enter the address manually if it does not automatically populate. 
8. Tap

   Use This Address.

    
9. Keep or change the name of your Location and tap

   Save Location

   . 

Editing a Location name 

To change the name of an existing Location without changing the address: 

1. Open the Ring app to the main dashboard.
2. Tap the menu (☰).
3. Tap Settings.
4. Tap

   Name

   and enter the new name. 
5. Tap

   Save

   . 

Switching between Locations 

To view or manage a different Location: 

1. Open the Ring app to the main dashboard.
2. Tap your Location (▼) at the top of the screen. 
3. Select the Location you want to access. 

Moving a device to another Location 

To reassign a device to a different existing Location: 

1. Open the Ring app to the main dashboard.
2. Tap the menu (☰).
3. Tap

   Devices

   . 
4. Tap the device you want to move. 
5. Tap

   Device Settings

   . 
6. Tap

   General Settings

   . 
7. Tap Location and select the Location where you want to assign the device. 

Deleting a Location 

You must remove or reassign all Ring devices from a Location before you can delete it. 

To delete a Location: 

1. Open the Ring app to the main dashboard.
2. Tap the menu (☰).
3. Tap Settings.
4. Tap

   Location Details

   . 
5. Tap

   Delete a Location

   . 
6. Confirm the removal. 

Important note: Locations with active Ring subscriptions cannot be deleted. Update your address if you are moving or cancel your Ring subscription if you no longer need the service. Download any videos you want to keep before cancelling your plan.