Amazon Key and In-Garage Delivery in the Ring App
With a compatible Ring security camera and Ring subscription plan, you can record in-garage deliveries and customize your delivery notifications.
How Amazon Key works for in-garage delivery
- On delivery day, you’ll receive a notification that your package is out for delivery.
- You'll receive another notification when the driver is two-stops away from your residence.
- Upon the driver’s arrival, you'll receive anArriving Nownotification.
- The driver will approach the garage and request access via their Amazon handheld scanner.
- Amazon verifies that the driver is near your garage door, and that the package belongs to your address.
- Once the driver and package are verified, the smart garage will open.
- The driver will place the package within five feet in your garage and then closes the garage door.
- A final notification is sent after the delivery is complete and your garage door is closed.
How to get started with in-garage deliveries
You need:
- An Amazon Prime account.
- TheBe sure you have the latest version of the Ring app before beginning setup.
- Optional: A compatible Ring security camera set up and installed in the Ring app that is linked with your Amazon Key.
Compatible Ring Security Cameras
- Stick Up Cam (3rd Gen), Battery, Plug-In, or Solar
- Stick Up Cam (2nd Gen), Battery or Wired
- Stick Up Cam Pro, Battery, Plug-In or Solar
- Floodlight Cam (2nd Gen)
- Floodlight Cam Pro
- Floodlight Cam Plus
- Indoor Cam
- Spotlight Cam (1st Gen), Battery, Wired, Solar, or Mount
- Spotlight Cam Plus, Battery, Wired, Solar, or Plug-In
- Spotlight Cam Pro, Battery, Wired, Solar, or Plug-In
How to customize your in-garage delivery notifications in the Ring app
- Open theRing app.
- Tap theMenu (≡)on the top left.
- TapKey Delivery.
- TapGarage Door.
- Tap the gear icon on the top right
5. On the In-Garage Delivery screen:
- Toggle onDelivery Alertsfor days when you’re expecting orders to arrive.
- TapDelivery Settingsto customize In-Garage Deliveries.
Last updated 1 month ago