Guard Response
Verification Service

Guard Response

Verified Response is a dispatch protocol employed by emergency response departments in some jurisdictions in an effort to reduce false alarms. In practice, it means that an alarm signal must be confirmed to be a real emergency before local emergency responders (such as police and fire departments) can be dispatched to the alarm site or will respond to a dispatch request.

If you subscribe to Ring Alarm Professional Monitoring and live in a Verified Response jurisdiction, here is what you need to know:

When the monitoring center receives an alarm signal they will call you and your emergency contact(s) to ask if you are present at the alarm site, and able to verify whether there is a real emergency. If you are not at the alarm site or otherwise unable to verify, they will ask if you want a private guard responder to be dispatched to the alarm site in an effort to perform the verification.

If you accept, the monitoring center will dispatch a private guard responder who will check the alarm site and dispatch emergency responders (police or fire) if there is a real emergency. The fee that you agree to pay for the dispatch of a private guard responder to the alarm site is $75.00 for the first 20 minutes, and $1.25 per minute thereafter.

If you do not accept, due to the rules of the jurisdiction, the monitoring center might not be allowed to dispatch local emergency responders (police or fire) to the alarm site, or local emergency responders may refuse to respond to a dispatch request even in the event of a real emergency.

Jurisdictions where verified response is required, and Ring Alarm’s Guard Response service is available.

Please note, in some cities, verified response is required in some but not all areas within this city. Please check with municipality for additional information.


United States

Arizona

  • Surprise

California

  • Davis
  • Fontana
  • Fremont
  • Modesto
  • San Buenaventura
  • Turlock
  • Ventura

Colorado

  • Arvada
  • Aurora
  • Broomfield
  • Golden
  • Lakewood
  • Loveland
  • Thornton
  • Westminster
  • Wheat Ridge

Georgia

  • Sandy Springs

Michigan

  • Detroit

New Jersey

  • Camden

Nevada

  • Clark (County)
  • Henderson
  • Las Vegas
  • North Las Vegas

Ohio

  • Akron

Oregon

  • Eugene
  • Josephine (County)
  • Lane (County)
  • Lincoln (County)
  • Lincoln City
  • Salem

Utah

  • Murray
  • Salt Lake City
  • Taylorsville
  • West Valley City

Washington

  • Bellingham
  • Burien
  • Grays Harbor (County)
  • Olympia
  • Thurston (County)
  • Yakima
  • Yakima (County)

Wisconsin

  • Madison
  • Milwaukee

Canada

Alberta

  • Edmonton
  • Saint Albert

British Columbia

  • Central Okanagan
  • Kamloops
  • West Kelowna

Nova Scotia

  • Kentville

Ontario

  • London
  • Niagra
  • Sault Saint Marie
  • Hamilton (Effective Sept. 2019)
  • Toronto
  • York

Jurisdictions where Ring Alarm’s Guard Response is not available.

For the following cities, verified response is required, but Ring Alarm does not provide Guard Response.


United States

Arizona

  • Prescott Valley

Colorado

  • Pitkin (County)

New Mexico

  • Ruidoso

Canada

Alberta

  • Bonnyville