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What to know when your Ring Alarm goes offline
...for up to 24 hours. If your Base Station is running on battery backup, the battery icon on the Base Station details page in the Ring app will reflect this...
Setting up Ring Cameras to record when Alarm is triggered
...events might appear in your history, but you cannot view or recover them. Setting up linked devices to start recording at an alarm Open the Ring app to the main dashboard. Tap the Alarm tile under Devices. Tap your device's Settings . Tap Linked Devices...
Troubleshooting account verification when signing in to Ring
...Verification Scroll down to Generate a Verification Code . Under Authorise a New Device , click Generate . Re-enter your password. To generate a code to be sent via WhatsApp: Sign in to your Ring account. When the verification screen appears, tap Send code via WhatsApp...
What to do when your Ring Video Doorbell 4 has trouble connecting to 5GHz wifi
...of your router or combining your 2.4GHz and 5GHz networks. For further information on combining your wifi networks or connecting your router to channel 100 or above, we recommend contacting your router provider or calling Ring Customer Support...
What to do when your Floodlight Cam Wired Pro has troubles connecting to 5GHz wifi?
...of your router or combining your 2.4GHz and 5GHz networks. For further information on combining your wifi networks or connecting your router to channel 100 or above, we recommend contacting your router provider...
What to do when your Ring Wired Video Doorbell Pro (formerly Video Doorbell Pro 2) has troubles connecting to 5GHz wifi?
...we recommend changing the channel of your router or combining your 2.4GHz and 5GHz networks. For further information on combining your wifi networks or connecting your router to channel 100 or above, we recommend contacting your router provider or calling Ring Customer Support...