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Ring Intercom Support & FAQ
...with Ring Intercom devices, visit the Compatibility Checker on ring.com. Do I need my landlord's permission to install Ring Intercom? Your residence might have rules limiting the installation and use of Ring Intercom and some of its features. Please check and ensure you comply with any...
Set up Amazon Key Access (for residents and staff)
...the Ring app using the email address you provided to your property manager/HOA. If that email address is not associated with a Ring account: Ask your property manager/HOA to delete that email address and add the one associated with your existing Ring account , or Create a...
Use Amazon Key Access (for residents and staff)
...Key Access panel installed and active. When a visitor contacts you to request access via Amazon Key Access, you will receive a Ring Alert notification on your phone...
Manage Auto-Verified Guests for Amazon Key Access (for residents and staff)
...answer visitor calls View Event History Change device settings Property managers may modify shareable entrances and schedules at any time, with immediate effect. You will receive email notifications about changes affecting your Auto-Verified Guests and should inform your guests accordingly...
Upgrade your Virtual Key to Virtual Intercom (for residents and staff)
...Name. Edit the text field to change the name. Tap Save in the top right corner of your screen. How to hide your name or unit number in the resident directory In the Ring app: Tap Key Access Settings. Tap Display Preferences Toggle Hide Name or Hide Unit to the on position...
Amazon Key Access troubleshooting for residents
...Learn how to request access using Amazon Key Access . Verify that their phone’s internet connection is stable. Tap on the panel to check if the residents’ list is loading. Please note the colour of the light when your visitor taps on the panel: No Light: Your panel is not receiving power or not...
Using Auto-Verify for Amazon deliveries with your Ring Intercom devices
...use of devices like Ring Intercom Audio or Ring Intercom Video. You should check your residence agreement carefully. It is important to seek out and obtain any required consent from the landlord or co-residents prior to installing the device and enabling features such as Auto-Verify for Amazon...