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Intercom Calls
...To receive Intercom Calls: You must be signed in to the Ring app Your phone and Ring device(s) must have a stable internet connection Notifications must be turned on. Learn how to enable notifications in the Ring app . Important note : If your device is in Do Not Disturb or Focus mode, which blocks...
Positioning Alarm Contact Sensors on different types of doors, windows and trim
...Sensor and the magnet is within the required distance. Contact Sensor (2nd Gen) must be 2.5 cm or less from the magnet. Contact Sensor (1st Gen) must be 1.25 cm or less from the magnet. When mounting the Ring Alarm Contact Sensor (1st Gen), make sure the notches on the side of the magnet and...
Understanding Ring Protect subscriptions
...Your Ring device must be under the 1-year manufacturer's warranty when you add it to your subscription. Your compatible Ring subscription must remain active after your device's limited warranty ends. Your Ring device is not covered by another warranty, insurance policy, or service contract...
Understanding router security settings
...setup. Router security settings Ring devices deliver advanced features, such as notifications, video streams, and two-way audio. Your router must allow your Ring device to reach Ring servers for these features to work properly. Important note: These recommendations involve changing the...
Bypass a Contact Sensor with Ring Alarm Quick Exit
...to open a door without disarming the Alarm and without setting off your Alarm by using the button on your Contact Sensor. To use this feature, you must have a Ring Alarm base station and a Contact Sensor (2nd Generation) . The ability to use Quick Exit is turned off by default — you must turn it on...
Doorbell Calls
...To use Doorbell Calls, both your mobile and Ring devices need a stable internet connection. You must be signed in to the Ring app to receive Doorbell Calls alerts. How to activate and deactivate Doorbell Calls Open the Ring app to the main...
Law Enforcement Legal Process Guidelines
...account can be created here . Legal process must be served by uploading the appropriate documentation through ALERT. All EU and UK Law Enforcement must submit through the Amazon Law Enforcement Tracker EU . Business address: Ring LLC 12515 Cerise Ave. Hawthorne, CA 90250 Please note that it can...
Safety and compliance information for Wired Video Doorbell Plus (2nd Gen)
...in your area if you are unsure or uncomfortable in performing the installation. For Australian and New Zealand consumers Installation and wiring must be performed by a licensed electrician. CAUTION: Risk of fire. Do not install near combustible or flammable surfaces. CAUTION: To reduce the risk...
Floodlight Cam Installation Guide
...Connect fixture to a 100~240 VAC 50/60 Hz power source. The earth wire must be connected to the light fixture. DO NOT INSTALL if a working earth connection is not available. Do not connect this light fixture to a dimmer...
Creating and managing Access Codes for Alarm users
...for Shared and Guest Users: When you invite Shared Users or Guest Users, each person must have their own unique, four-digit access code. Users must enter their access code and then press Home, Away, or Disarm to change modes using the Keypad. To change or reset an access code: Open the Ring app...