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Using Remote Unlock with your Ring Intercom device
...intercom systems have technical limitations that stop the immediate use of the Remote Unlock feature. On these systems (ring-to-open systems), the call button for your apartment must be pressed before the building entrance can be unlocked remotely. If you are experiencing this issue and you would...
Arming and disarming your Ring Alarm
...Delay Duration . Tap Save . Silencing your Alarm siren If you have a Ring subscription and Alarm Calls, you can silence your siren during an alarming event without cancelling the automated calls to your emergency contacts. To silence your siren: Tap Silence Siren . Base Station LED patterns...
Understanding your Ring Intercom device's LED light patterns
...is in testing mode Green light fading in and out Call detection testing, call detected Solid blue light Firmware is updating Blinking blue light, followed by blinking white light Buzz detected at the entrance panel Solid blue light Intercom call started via Ring app or Alexa Blue light fading in...
Safety and compliance information for Solar Charger for Battery Video Doorbells (2026)
...do not apply to goods purchased for commercial use. FOR SOUTH AFRICA CONSUMERS For help with your Device, please contact Ring Customer Support, or call 0800 993 700...
Safety and compliance information for Battery Doorbell (2nd Gen)
...in relation to faulty goods visit: ring.com/legal. FOR SOUTH AFRICA CONSUMERS For help with your Device, please contact Ring Customer Support, or call 0800 993 700...
How long does the Ring Alarm siren sound?
...using the Keypad or the Ring app, or you can tap the Silence Siren button in the Ring app. Note: Disarming your Alarm system will cancel the calls to your contacts. If the emergency is ongoing but you want to stop the siren sounding, do not disarm your Alarm system. Instead, open the Ring app...
Safety and compliance information for Solar Charger for Battery Doorbells
...do not apply to goods purchased for commercial use. FOR SOUTH AFRICA CONSUMERS For help with your Device, please contact Ring Community Support, or call 0800 993 700. FOR SAUDI ARABIA CONSUMERS If you are a consumer residing in the Kingdom of Saudi Arabia, the term of the limited warranty referred...
Managing alerts for Ring Alarm
...to receive notifications. For Android devices: Learn how to receive alerts from Ring while Do Not Disturb is on. Learn how to receive emergency calls from the Ring monitoring centre when Do Not Disturb is on. Tap Save. Note: The following Ring Alarm emergency alerts will continue to display even...
Troubleshooting your Ring Intercom devices
...To adjust Brightness and Contrast: Go to Device Settings. Tap Video Settings. Tap Brightness and Contrast. Press the call button for your unit to activate the video. Adjust brightness and contrast. Wait three seconds for changes to take effect. Your building intercom...
Safety and compliance information for Stick Up Cam Elite
...AND NEW ZEALAND CONSUMERS Contact Information. For help with your Device, please contact Ring Community Support at: https://support.ring.com or call 61 2 8294 9169 or 1 300 205 983 (Australia) or 64 9887 9871 (New Zealand). FOR AUSTRALIAN CONSUMERS Our goods come with guarantees that cannot be...