Turning off audio recording for your Ring device

One of the privacy features on Ring devices allows you to disable the audio streaming and recording functions of your device.  

If you would like to disable your device's audio, do the following: 

  1. Open your Ring app
  2. Tap
    menu
    (☰)
  3. Tap
    Devices
  4. Tap the device
  5. Tap
    Device Settings
  6. Tap
    Privacy Settings
  7. Toggle
    Audio Streaming and Recording
    off

With Audio Streaming and Recording turned off, you can override the setting to speak with visitors and record your conversations if you have one of these devices:

  • Video Doorbell (2nd Generation)
  • Ring Battery Doorbell Plus
  • Stick Up Cam (2nd Gen)
  • Spotlight Cam Plus
  • Floodlight Cam Wired Plus

When you answer a doorbell ring or tap the speaker icon in Live View to launch Two-Way Talk, you can tap Activate Once to turn audio recording on just for the duration of your conversation. Once you end the session, audio recording will turn off again automatically for your device.

Last updated 4 months ago