Ring Home subscription trials

When you set up a new Ring Video Doorbell or Security Camera in the Ring app, you’ll receive a Ring Home trial1, which starts automatically. With your Ring Home trial, you can save, share and replay recorded videos of ring and motion events2 and try new, advanced features in the Ring app. Shared Users have access to all the benefits of your subscription trial, but can’t make any changes to your account.

Managing videos when a trial ends

Your videos will be permanently deleted when the trial ends. To keep your videos past the trial period, you’ll need to subscribe to a plan before the trial ends or download your videos during the trial period. If you subscribe to Ring Home Basic or Standard before your trial ends, you will keep your motion event videos for up to 180 days. To continue using 24/7 Recording3 and to keep your 24/7 footage up to 14 days, you’ll need to subscribe to Ring Home Premium before your trial ends.

How to subscribe to a Ring Home plan during your trial

  1. From a web browser,
    .
  2. Go to the Ring Plans tab.
  3. Select
    Subscribe
    , then choose a plan and the devices you want coverage for.
    • Select a monthly or annual payment option.
    • Enter your payment information and check out.
    • Review your order and select
      Purchase
      .

To compare plans, go to ring.com/plans

When you’ll be billed for your subscription

If you subscribe to a Ring Home plan during your trial period, you will be billed the day after your trial ends, unless you already have a Ring subscription, in which case you will be billed immediately.

1
A new trial will begin with each new device you set up, unless your current subscription plan covers your new device. All features may not be available during a trial subscription.
2
To keep videos beyond your trial, subscribe to Ring Home which allows videos to be stored in the cloud temporarily, up to 180 days. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. ​
3
​Available with Stick Up Cam (3rd Gen), Stick Up Cam Pro, Indoor Cam (2nd Gen) and Pan-Tilt Indoor Cam. Limited to 10 devices at one location. Not compatible with select features. Recordings are temporarily stored in the cloud, up to 14 days. This feature is dependent upon network connectivity and other factors.​
Last updated 4 weeks ago
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