Adding Shared Users

As a Ring device owner, you can pick and choose which of your Ring devices you want to share with someone. This person is called a Shared User.

• You have the option to share one or more Ring devices – including your Ring Video Doorbells, Security Cameras and Alarm.
• When you successfully add a Shared User, this person will receive an email notification that they can accept when signed in to their Ring account.

How to add a Shared User in the Ring app

1. Open the Ring app to the main dashboard.

2. Tap the

   menu (☰).
3. Tap

   Control Centre

   .
4. Tap

   Shared Users

   .
5. Tap

   Manage

   next to the location you want to add a Shared User.
6. Tap

   Add User

   .
7. Tap on

   Shared User

   .
8. Type in your Shared User's email address.
9. Select the Ring device(s) you want to share.
10. Tap

    Send Invite

    .

The recipient will receive an email where they will need to accept your invite.

Learn how to add a Shared User or Guest User for Ring Alarm

Accepting Shared User access from the Ring email invitation

Did someone share their Ring device(s) with you? You should have received an email from Ring that is valid for 7 days.

1. Open the Shared User email from Ring.
2. Click the

   Manage Access

   button.
3. You'll be asked to sign in to your Ring account, or

   create a new account

   .
4. When logged in:
   • On a computer: Click

     Account

     at the top of the page.
   • On mobile: Tap the top 

     menu

      

     (☰).
5. Click

   Control Centre

   .
6. Click

   Shared Users

   .
7. Under Locations (Shared), click

   Manage

   next to the pending invitation.
8. Click

   Accept

   .
9. Open the Ring app.
10. Tap the caret icon (▼) at the top of the screen.
11. Select the Location that was shared with you.

It could take up to 15 minutes for shared access to show in your Ring app.

Accepting Shared User access in the Ring app

Did someone share their Ring device(s) with you? If you already have a Ring account, you can accept this invite in the Ring app. Invitations are valid for 7 days.

1. Open the Ring app to the main dashboard.

2. Tap the

   menu (☰).
3. Tap

   Control Centre

   .
4. Under Locations (Shared), tap

   Manage

   next to the pending invitation.
5. Tap

   Accept

   .

It could take up to 15 minutes for shared access to show in your Ring app.

How to remove a Shared User in the Ring app

As device owner, you can remove shared Access for one, some or all of the Ring devices you previously shared.

1. Open the Ring app to the main dashboard.

2. Tap the

   menu (☰).
3. Tap

   Control Centre

   .
4. Tap

   Shared Users

   .
5. Tap

   Manage

   next to the location where you want to remove shared access.
6. Select the Shared User you want to remove.
7. You have the option turn off shared access for one or some Ring devices, or

   Remove User

   entirely.
8. Tap

   Save

   (or Remove) to confirm your selection.