Customising alerts for ring and motion events

Customise your notifications when someone presses your Video Doorbell and when your Video Doorbell or Security Camera detects motion.

How to customise your alerts

1. Open the Ring app and tap the

   menu (☰)

   in the top left corner.
2. Tap

   Devices

   , then select the relevant device.
3. At the top of the screen, you can toggle the following on or off:
   • Ring Alerts
   • Motion Detection
   • Motion Alerts
4. Tap the

   Motion Settings

   tile to customise settings such as:
   • Motion Sensitivity.
   • Smart Alerts

     (a Ring subscription is required to use this feature).
   • Advanced Settings

     (example:

     Advanced Motion Detection

     ,

     Motion Schedules

     , and

     Motion Frequency

     ).

Motion Warnings

Some Ring devices let you use a Motion Warning, which is an audible, pre-recorded message that plays when your camera detects a person. Learn more about Motion Warnings.

Troubleshooting notifications

If you're having issues getting notifications, make sure you're connected to wifi and that your mobile device settings are set to allow notifications from Ring.

• Troubleshoot notifications on Apple (iOS)
• Troubleshoot notifications on Android