Using Snapshot Capture
Get the most out of Snapshot Capture by learning how to activate, view, delete, download snapshots and change the frequency with which snapshots are taken. Snapshots are viewable via the Event History timeline in the Ring app. Snapshots cannot be viewed from the Ring website.
Note: Snapshot Capture is a Ring Protect feature. Compare Ring Protect plan pricing and features.
How to enable Snapshot Capture
- Open your Ring app.
- Tap themenu (☰).
- TapDevices.
- Tap the desired device.
- TapDevice Settings.
- TapSnapshot Capture.
- Toggle on the Snapshot Capture feature to activate.
- Select Snapshot Frequency time.
- TapSavein the upper right.
Note: Snapshot Capture photos are stored in the cloud for 7 days if you have a Ring Protect Basic subscription, and up to 14 days if you have a Ring Protect Plus subscription.
How to change the Snapshot Capture frequency
To change the snapshot frequency:
- Open your Ring app.
- Tap themenu (☰).
- TapDevices.
- Tap the desired device.
- TapDevice Settings.
- TapSnapshot Capture.
- Select the snapshot frequency.
- TapSave.
Snapshot Capture and device battery life.
Increasing the snapshot frequency on a battery-operated device will reduce battery life.
Maximum Snapshot Capture frequencies
Ring Protect Basic | Ring Protect Plus | |
Battery devices | 5 minutes | 3 minutes |
Wired devices | 30 seconds | 15 seconds |
How to view snapshots
- Open your Ring app.
- Tap themenu (☰).
- TapDevices.
- Tap the device whose snapshots you wish to view.
- TapLive View.
- Scroll to the left to see previous snapshots.
How to delete snapshots
Learn how to filter for the snapshot you would like to delete quickly and easily.
- Open your Ring app.
- Tap themenu (☰).
- TapDevices.
- Select the device whose snapshots you wish to delete.
- Review theEvent History.
- TapActions.
- Select the snapshot you want to delete.
- TapDeleteto remove the selected snapshot.
- TapDelete Allto remove all of the snapshots.
- TapDeleteto confirm you want to remove the snapshot.
How to download snapshots
- Open your Ring app.
- Tap themenu (☰).
- TapDevices.
- Tap the desired device.
- Tap theEvent Historytile.
- Tap themenu (•••)for the snapshot you wish to download.
- TapDownloadfrom the menu.