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Request access with Amazon Key Access (for visitors)
...Use your mobile device to view the resident directory, make a call, and request access. How to request access via Amazon Key Access Unlock your mobile device and hold it near the Amazon Key Access panel for a few seconds. Search the resident...
Transfer ownership of a Ring device
...transfer request listed with the date of request and the status. Tap the request for more information on the request. What happens next If your request to transfer ownership is successful, you'll see a message saying “Your request has been sent”. We send the previous owner a series of emails and...
Ring Return policy
...questions asked. To return your item, use the self-service portal to request a return label. This lets you return the device(s) to us free of charge, as long as the return originates from the same country we delivered to. Request a return label in the self-service portal. Read our full return...
Learn About Ring Law Enforcement Guidelines
...These requests must be submitted to Ring through ALERT, by selecting the emergency request button. Ring notifies an account owner after disclosing video in response to an emergency request except in certain circumstances, such as when Ring is...
Safety and compliance information for Ring Spotlight Cam Plus
...Ring before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed. For replacement requests: Please be prepared to describe the product that needs to be replaced and a copy of the police report. Please allow up to...
Safety and compliance information for Ring Spotlight Cam Pro
...Ring before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed. For replacement requests: Please be prepared to describe the product that needs to be replaced and a copy of the police report. Please allow up to...
Amazon Key Access troubleshooting for residents
...unlock feature again. If a visitor is unable to use to contact a resident: Make sure the NFC on the visitor’s phone is turned on. Learn how to request access using Amazon Key Access . Verify that their phone’s internet connection is stable. Tap on the panel to check if the residents’ list is...
Installing a Solar Panel with your security camera
...Ring before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed. For replacement requests: Please be prepared to describe the product that needs to be replaced and a copy of the police report...
Wired Video Doorbell Elite (2nd Gen)
...Recommended connecting to request to exit terminals on access control system. Important note: Doorbell has a single relay which must be configured for Chime support or Access...
ProductInstalling Ring Plug-In Adapter (2nd Generation)
...Ring before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed. For replacement requests: Please be prepared to describe the product that needs to be replaced and a copy of the police report. Please allow up to...