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24/7 Recording
...Recording. Update your Ring app. Make sure you update your Ring app to the latest version to use 24/7 Recording. Turn on 24/7 Recording In the Ring app: From the main dashboard, tap the more icon (•••) for your device. Tap Device Settings . Tap Video Settings. Tap Recording Mode . Select 24/7...
Upgrade your Virtual Key to Virtual Intercom (for residents and staff)
...them in on the Ring app. Upgrade your Amazon Key Access service How to upgrade your Amazon Key Access service In the Ring app: Open the Ring app to the main dashboard...
Configuring and troubleshooting your in-home chime
...and push the button on your Ring doorbell. If it does not ring correctly, select either My chime rang partially or My chime didn’t ring . The Ring app will adjust the device settings automatically and prompt you to test your doorbell again. If the app is unable to detect an in-home chime, it will...
Installing Ring Door View Cam
...Continue set up in the Ring app. Learn how to set up your Door View Cam in the Ring app . 2. Clean up any paint. If your peephole was painted over, you may have to remove the excess in order to unscrew it (if not, skip ahead). Check...
Changing general device settings
...Only Locations that are currently added in the app can be selected. Light Group: Tap to change the light group your camera with lights is assigned to. Status Light: Tap to toggle the status light of...
Using Motion Detection
...To access this feature, you'll need to have the latest version of the Ring app . Make sure your mobile device's operating system is up to date as well. Turning Motion Detection on or off Motion Detection must be enabled for...
Extended Live View
...Floodlight Cam Wired Pro (2nd Gen) Spotlight Cam Plus Spotlight Cam Pro Spotlight Cam Pro (2nd Gen) Find out what Ring device you have in the Ring app. Note: This feature is dependent upon network connectivity and other factors. How to use Extended Live View In the Ring app, simply access Live...
Using Live View Picture-in-Picture
...the Ring app. This feature requires a compatible Ring subscription . How Picture-in-Picture works If you’re using Live View and you leave the Ring app, the live video will continue in a floating window on your device. Note: To use this feature, the Picture-in-Picture setting on your mobile device...
Two-way communication through Amazon Echo devices
...the Alexa app for two-way communication? No. To use two-way communication with a Ring device through a mobile device, you will have to use the Ring app. Download the Ring app My Alexa can't connect to my Ring Video Doorbell or Security Camera. What do I do? If your Alexa-enabled device is unable to...
Live View for Video Doorbells and Security Cameras
...dropdown: Make sure your Ring app is up to date . Confirm that you have more than one camera on your account. Force close and reopen the Ring app. If the selected camera does not load as expected, check that the device is online in the Ring app...