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Ring Return policy
...with no questions asked. To return your item, use the self-service portal to request a return label. This lets you return the device(s) to us free of charge, as long as the return originates from the same country we delivered to. Request a return label in the self-service portal. Read our full...
Understanding Ring Protect subscriptions
...your free 30-day trial 3 of Ring Protect will automatically begin. If you are activating a device at a location that is already covered by a free trial or a Ring Multi or Ring AI Pro subscription, your new device is already covered. Cameras and doorbells During the Ring Protect trial period...
Charging your Ring Video Doorbell
...trickle charge to the battery. Learn more about hardwiring your Ring Video Doorbell. Solar: You can connect your compatible doorbell with a solar panel or solar charger to provide a trickle charge to the battery. Learn more about compatible solar power options...
Safety and compliance information for Ring Video Doorbell Elite
...of the above limited warranty, please contact Ring community support at ring.com/callus. • UK: +44 1727 26 3045 • EU: +800 87 00 97 81 (toll-free) For warranty requests Please be prepared to describe the product that needs service, the nature of the problem and to provide proof of purchase...
Theft protection for select Ring devices
...to the police and request a copy of the theft report as soon as possible. You will need the police report in order for Ring to provide you with a free replacement device. Once you receive the police report, report the theft to Ring by using the online theft form below. Report Theft Once the police...
Managing ring.com orders
...it for a full refund. Shipping costs and timeframes Australian orders A$ 50 and above: Australian order subtotals of A$ 50 and above qualify for free shipping. An order ships within two business days, with tracking information sent in an Order Shipped email. Order Shipped email You will receive...
Creating a Ring Account
...Follow these steps to create a free Ring account and manage your home security. Create your Ring account Download and open the Ring app or go to Ring.com . From the sign-in page, tap...
Subscribe to and manage a Ring plan
...subscription auto-renews until cancelled. Subject to applicable taxes, if any. Learn how to cancel your Ring subscription . Subscribe before your free trial of Ring Protect ends When the trial period ends, your videos will be deleted unless you’re already subscribed to a Ring plan for that...
Ring Video Doorbell and Security Camera FAQ
...Ring devices will not work with a mobile phone hotspot. Ring products do not support Bluetooth. By hooking up to your wifi, Ring products use the free Ring app (available for Apple and Android devices) to alert you whenever someone approaches your door or comes in a range of a security camera. You...
Installing Ring Plug-In Adapter (2nd Generation)
...205 983 (Toll Free) For warranty requests where the Australian Consumer Law does not apply: Please be prepared to describe the product that needs service, the nature...