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Physically installing your Stick Up Cam Elite
...straight. Then mount it with the included screws. Note: You will not be able to change the orientation of upside-down videos in the Ring app. Make sure to install your camera the right way up. Final steps for wall or ceiling mounting Close it up. Make sure that any connected cables have been routed...
Troubleshooting Shared User invites
...are set up. Learn how to check your current Location in the Ring app . If you still do not see the shared devices in your Ring app, sign out, make sure your app is up to date, and sign back in again...
Uninstalling your Door View Cam
...you will need a ~14mm viewer. Measure the hole diameter and your door's thickness and check these with your hardware supplier if you're not sure what will be compatible. Once that's done, place the flat edge of the Door View Key into the slots on your peephole and rotate clockwise to screw...
24/7 Recording
...Make sure your Ring device is plugged in to power. 24/7 Recording cannot be turned on while your Ring camera is using battery or solar power. If unplugged...
Proper positioning for your Stick Up Cam Wired
...The key to getting the most out of your Stick Up Cam Wired is making sure that the device is in an optimal position to pick up everything you want to see whether you're mounting your camera indoors or outdoors. This...
Fixing offline devices
...Improving connectivity If your device keeps disconnecting from the internet, try these tips: Make sure the device is powered on and has a strong battery (for battery-powered devices). Learn more about charging your Ring doorbell battery . Learn more...
Safety and compliance information for Ring Video Doorbell Pro
...customer service for assistance. Recycling Your Device Properly In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www...
Manage notifications via Message Centre
...the Ring app helps you stay informed and take action on important notifications across all your business locations. Accessing Message Centre Make sure your Ring app is updated to the latest version . Open the Ring app. Tap the menu (☰) . Under Account , tap Message Centre . Message Centre features...
Troubleshooting Solar Charger and Solar Panel
...troubleshooting If your solar accessory is not charging the device as expected or shows “Not Connected” in the Ring app, check the following: Make sure the connection is secure: Unplug the Solar Charger from the device. Inspect the cable and port to confirm they are clean and have no damage. Change...
Set up and install Ring Intercom
...for your Intercom. You can use the one it suggests or make up your own. Learn more about Ring devices and your address. Connecting to wifi Make sure you are near your router and have your wifi password ready. Wait for your Ring Intercom device to enter setup mode. Tap The Light is Flashing Blue...