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Upgrade your Virtual Key to Virtual Intercom (for residents and staff)
...under Devices. Tap your device's Settings . Tap Key Access Settings. Tap Key Access Settings. Tap the New Features Available banner. Follow the on-screen instructions to set up your display preferences. If you're using a mobile device, tap the button below to upgrade your service. How to change your...
Managing ring.com orders
...In the bottom right of the website, click on the Find Order button. In the bottom right of the orders detail screen, click on the Return Order or Return Another Item button. If this is button is unavailable, the order might have passed the return window or has...
Understanding low battery notifications
...The features you can adjust from the low battery notification screen are: Snapshot Capture frequency: Turn the frequency your device takes snapshots down to lengthen battery life. Motion Frequency: Lower the...
Ring Pro
...Multi-Cam Live View Watch up to four live camera feeds all on one screen. Live View Picture-in-Picture Watch your camera's Live View on your phone screen, even as you navigate to other apps. Video Preview Alerts See what triggered a camera alert with a short animated GIF of the action right in the...
SubscriptionRing AI Pro
...Multi-Cam Live View Watch up to four live camera feeds all on one screen. Live View Picture-in-Picture Watch your camera's Live View on your phone screen, even as you navigate to other apps. Video Preview Alerts See what triggered a camera alert with a short animated GIF of the action right in the...
SubscriptionUsing Pre-Roll and Advanced Pre-Roll
...Pre-Roll is shown as a picture-in-picture during a Live View when answering an alert. If you tap on the Pre-Roll picture-in-picture, the screen expands and Live View appears as the smaller image. Advanced Pre-Roll is only available on all wired Video Doorbells and Security Cameras. Using...
Creating a routine with Alexa and your Ring device
...Select Routines from the menu. Tap the + icon to Create Routine . Tap Add an event . Tap Smart Home. Select your device from the Choose Device screen. Choose the Ring device you are creating the Routine for. Select which behaviour will trigger your Routine. Tap Next . Tap the + icon under the...
Managing alerts for Video Doorbells and Security Cameras
...Alerts Snooze on or off for all cameras and doorbells, follow these steps in the Ring app: Tap the motion (crescent moon) icon at the top of your screen...
Security camera setup guide
...need to use the app to set up your Ring security camera. Open the Ring app to the main dashboard. Tap Set Up a Device at the bottom of the screen. Step 2: Scanning the QR code The app will prompt you to scan the QR code on your security camera. 1...
Video Descriptions, Single Event Alert (beta) and Unusual Event Alert (beta)
...Descriptions on Alexa screen notifications The Video Descriptions feature works with Amazon Echo Show 8 and Echo Show 11. After you connect your Ring devices to your Alexa...