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Using Snapshot Capture in the Ring app
...Learn how to turn Snapshot Capture on and off, adjust settings, and download snapshots in the Ring app. This feature requires a compatible Ring subscription. Learn more about Ring subscriptions. With Snapshot Capture, you can see what's happening...
Adjusting the Brightness for Camera Lights in the Ring App
...You can change the Light Settings in the Ring app. Changing the brightness for the light on your Ring device For security cameras: Open the Ring app to the main dashboard. Tap the menu (☰). Tap Device Settings . Tap the Device Settings tile. Tap Light Settings . Tap Light Brightness . Adjust the...
Fixing Ring Skill issues in the Alexa app
...Make sure your mobile device’s operating system is up-to-date and that you are using the latest versions of the Ring and Alexa apps. Update the Ring app Update the Alexa app for an Apple (iOS) device Update the Alexa app for an Android device Confirming the connection Make sure your Ring and Alexa...
Installing your Indoor Cam (1st Gen)
...Ring app The Ring app walks you through setting up and managing your Indoor Cam. Search for “Ring” in one of these app stores, or visit: ring.com/app. Power it up: First, plug the included power cable into the back of your Indoor Cam. Then plug the power supply into a socket. Set up your Indoor...
Security camera setup guide
...are having trouble with any part of setup, check out how to fix setup issues . Step 1: Starting the in-app setup process You will need to use the app to set up your Ring security camera. Open the Ring app to the main dashboard. Tap Set Up a Device at the bottom of the screen. Step 2: Scanning the...
Video Preview Alerts
...Learn more about Ring subscriptions. To receive Video Preview Alerts, make sure you have the latest version of the Ring app . Video Preview Alerts are not compatible with End-to-End Encryption . You’ll need to turn this off before using Video Preview Alerts. How to...
Intercom Calls
...If your phone is unlocked when you receive an Intercom Call, the Ring app will open when you answer the call and you can see (via Live View) and speak to your visitor. If your phone is locked when you receive an Intercom...
Video doorbell setup guide
...with any part of setup, check out our article about fixing setup issues . Step 1: Starting the in-app setup process You will need to use the Ring app to set up your Ring doorbell. Open the Ring app to the main dashboard. Tap Set Up a Device at the bottom of the screen. Step 2: Scanning the QR...
Persistent Visitors for Ring Door View Cam
...person detection under Smart Alerts in the Ring app (available with a Ring subscription). To enable the Persistent Visitors feature: Open the Ring app and tap the menu (☰) on the top of your dashboard screen. Tap Devices . Tap the device you want to enable Persistent Visitors on. Tap Smart Alerts...
Manage your Ring Intercom and Amazon Key Access alerts
...Confirm that notifications for the Ring app are enabled in your mobile phone’s settings. Check your Ring app's alert tones: Tap any Key Access-enabled Entrance . Tap Alert Settings . Select App Alert Tones . Ensure both Ring Sounds and Unlock Sounds are set to an audible tone, not Silent...