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Fixing audio and video issues
...in the Ring app . No audio or audio volume issues If you have trouble hearing visitors or they cannot hear you, try the following: Check volume: First, turn up the volume on your phone or tablet...
Checking Device Health in the Ring app
...Ring System Status: This control gives you an overview of health of the entire Ring system. In the unlikely event of an operational failure on our end that negatively affects your Ring device, tap here to stay up to date with Ring's System Status page . You can also click on the...
Safety and compliance information for Ring Spotlight Cam Battery
...IMPORTANT PRODUCT INFORMATION FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE. WATCH FOR SMALL PARTS! The device and...
Resetting your password and signing in
...Cannot include your first name, last name, or email. Signing in If you were recently signed out of Ring, follow these steps to sign back in: Open the Ring app or go to Ring...
Safety and compliance information for Ring Solar Security Sign
...Use Responsibly. Read all instructions and safety information before use. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE. Solar Security Sign intended for outdoor...
Safety and compliance information for Ring Wired Video Doorbell (2nd Gen)
...that the power is off BEFORE removing the existing doorbell, installing the Wired Doorbell (2nd Gen), or touching electrical wires. Failure to turn off circuit breaker or fuse so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE. More than one disconnect switch may be...
Ring Spotlight Cam Battery Installation
...Do not use any other screws to secure the plug. Attach Spotlight Cam to the mounting bracket: First, fully loosen the metal collar on the bracket using the phillips end of the included screwdriver. Then, push the ball into the socket until it...
Charging your Ring Security Camera batteries
...For Ring Stick Up Cam Plus or Ring Stick Up Cam Pro, remove the security screw first. Remove the battery: Press the metal release tab to unlock the battery and slide it out. Charge the battery: Connect the charging cable to the...
Safety and compliance information for Ring Battery Video Doorbell
...or fuse and test that the power is off BEFORE removing the existing doorbell, installing the Ring Battery Doorbell, or touching electrical wires. Failure to turn off circuit breaker or fuse so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE. More than one disconnect switch may be...
Setting up Smart Alerts
...to the main dashboard. Tap Motion Settings . Tap Smart Alerts . Under Package Zone tap on the bell icon to enable recording and notifications. For first-time activation, follow these additional steps: To enable Package Alerts, tap Turn On Feature . Tap Continue . Create your Package Zone , then...