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Resetting your password and signing in
...If you want to share access to your Ring devices with other people, you can add them as a Shared User . This allows you to maintain control of your account. Manage your...
Ring Control Centre Information
...devices to your Ring devices. If there is an unrecognised Alexa device on this list, you can disable access here or remove it entirely from the Alexa app. Shared Users Manage who has Shared Access to your Ring account to review, save and share videos from Ring devices you choose. Learn how to add...
Checking Device Health in the Ring app
...and Test Your Wi-Fi to check the status of your Ring device(s) and wifi speed connection. Watch the video guide for checking Device Health How to access Device Health Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap the Device Settings tile. Tap the...
Installing Stick Up Cam
...two security screw locations: Battery compartment security point. Mounting bracket security point. Remove rubber plugs from desired locations to access screw holes. Installing security screws when mounting on a table or shelf 1. Rotate base's longer edge forward, then tighten security screw using...
Using privacy features in the Ring app
...Tap more (•••) on the camera you want to access. Tap your device's Settings . Tap Privacy Settings. To add a zone, tap Add Privacy Zones . Tap plus (+) to create a new zone. Adjust the box to...
2K and 4K video resolution for select Ring devices
...fixing audio and video issues Manage data usage on 2K devices Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings . Tap the Device Settings tile. Tap Video Settings for resolution options to resolve data usage...
Using the HDR (High Dynamic Range) toggle on your Ring device
...The HDR toggle can be found in the Ring App. To activate it: Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings . Tap Video Settings Tap the HDR toggle button to the blue "on" position When should I use HDR and when should I turn...
Troubleshooting notifications from Ring
...Tap more (•••) on the camera you want to access. Tap your device's Settings . For doorbells, toggle on Ring Alerts, Motion Detection, and Motion Alerts . For cameras and smart lighting, toggle...
Inspecting Door View Cam's flex cable
...t turning on, but when you press the front button you get an alert on your mobile device. although the front button is waking the device up. To access the flex cable Remove the battery cover from the indoor portion of the Door View Cam by pinching it from both sides and pulling it towards you...
Setting up Motion Schedules
...your cameras will still record during that time. Learn more about Motion Alerts . Accessing Motion Schedules in the Ring app Open the Ring app to the main dashboard. Tap more (•••) on the camera you want to access. Tap your device's Settings . Tap Motion Settings . Tap Motion Schedules. Creating...