Safety and compliance information for Floodlight Cam 4K Plus
Important Product Information
Safety Information
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring.
Installation by a qualified electrician may be required in your area. Refer to your local laws and building regulations before performing electrical work; permits and/or professional installation may be required by law.
Please consult a qualified electrician in your area if you are unsure or uncomfortable in performing the installation.
Do not cut any wires with factory installed wire connectors or remove the wire connectors.
CAUTION: To reduce the risk of electrical shock, DO NOT open the unit. Some products may have user serviceable parts and should only be opened in accordance with Ring repair instructions. Refer to customer support for any repairs.
CAUTION: Risk of fire. Do not install near combustible or flammable surfaces.
When this device is plugged into an electrical socket-outlet, unplugging this device will disconnect it from the AC mains supply. Only plug this device into an easily accessible socket-outlet. Devices with a power cord must be located near the socket-outlet.
If this device is used to power other devices, those powered devices must be located near this device.
Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power source.
Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.
Do not expose your device to liquids. If your device gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adaptor to dry completely before plugging them in again. Do not attempt to dry your device or adaptor with an external heat source, such as a microwave oven or a hair dryer. If the device or adaptor appear damaged, discontinue use immediately. Use only accessories supplied with the device to power your device.
CAUTION: For use only on a socket protected by 30mA Residual Current protective Device (RCD).
Other Safety Considerations
Your device can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurised water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device or batteries to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids. If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again.
Do not attempt to dry your device or batteries (if applicable) with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or batteries or any wires connected to your device during a lightning storm while your device is powered. If your device or batteries appears to be damaged, discontinue use immediately.
Protect your device from direct sunlight.
Your device and adaptor can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurised water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device or batteries to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids. If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device or batteries (if applicable) with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or batteries or any wires connected to your device during a lightning storm while your device is powered. If your device or batteries appears to be damaged, discontinue use immediately.
Protect your device from direct sunlight.
Do not install when it is raining.
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device's performance. In limited circumstances, use of third-party accessories may void your device's limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
WARNING: Strobe lights may trigger seizures in people with photosensitive epilepsy. Do not install, test, or operate product if you have epilepsy or sensitivity to flashing light.
The light source of this luminaire is not replaceable; when the light source reaches its end of life the whole luminaire shall be replaced.
CAUTION: This product contains bright flashing lights. Do not look directly at light source. Flashing lights may cause dizziness.
Following periods of extended use, the device may feel hot to touch. Please wait for the device to cool fully after it is no longer in use before touching or moving it.
Do not install on circuits feeding motor loads such as kitchen appliances, HVAC equipment, washer/dryer or garage door openers.
Do not stare directly at the LEDs for more than a few seconds to avoid eye injury.
CAUTION: This product contains a loud siren. Do not stand near the siren when sounding. Exposure at close range may be harmful to your hearing. Wear hearing protection when testing the alarm.
CAUTION: When mounting this device in elevated locations, use precautions to ensure that the device does not fall and harm bystanders.
Protection Against Water
To reduce the risk of damage to your device, follow these instructions:
- Do not intentionally immerse your device in water or expose it to seawater, salt water, chlorinated water or other liquids (such as beverages).
- Do not spill any food, oil, lotion or abrasive substances on your device.
- Do not expose your device to pressurised water, high-velocity water or extremely humid conditions (such as a steam room).
If your device is dropped or otherwise damaged, the waterproofing of the device may be compromised.
For more information concerning care instructions and the waterproofing of your device, please see www.amazon.com/devicesupport.
Product Specifications
Floodlight Cam 4K Plus (2nd Gen)
- Model Number:5CFYB6
- Electrical Rating:100-240V~ 50/60Hz 32W
- Operating Temperature Range:-4°F to 122°F (-20°C to 50°C)
- Weight:1.1 Kg
- Overall Dimensions:290 mm x 144 mm x 126 mm
- Maximum Projected Area of the Floodlight:6.329 mm²
For Customers in Europe and the United Kingdom
Conformity Statement
Hereby, Ring LLC declares that the radio equipment type 5CFYB6 is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulations (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Hereby, Ring LLC declares that the radio equipment type 5CFYB6 UK Radio Equipment Regulations 2017 (S.I. 2017/1206). The full text of the declaration of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Wireless Features
- Dual-Band Wi-Fi (2.4 GHz & 5 GHz)
- Bluetooth Low Energy
- 60 GHz Radar Sensor
Maximum Power
- Wi-Fi 2.4 GHz (2412 - 2472 MHz):20 dBm
- Bluetooth Low Energy (2402 - 2480 MHz):10 dBm
- Wi-Fi 5 GHz B3 (5500 - 5700 MHz):20 dBm
- Wi-Fi 5 GHz B4 (5745 - 5825 MHz):13.98 dBm
- Radar Sensor (60 GHz):20 dBm
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Turkey.
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the United Kingdom.
Electromagnetic Field Exposure
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC.
This device should be installed and operated with at least 20 cm between the radiator and your body.
Recycling Your Device Properly
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www.amazon.com/devicesupport.
Additional Safety and Compliance Information
Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
Terms and Policies
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies visit ring.com/legal.
Limited Warranty
For information on the Limited Warranty, visit ring.com/legal.
If you purchased your Ring devices or accessories (the "Device") from Ring, Amazon or from authorised resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States ("Ring"). The provider of this warranty is sometimes referred to herein as "we."
When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as "Used" & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third party repair, third party parts, or other external causes.
Instructions
For specific instructions about how to obtain warranty service for your Device, please contact Ring Customer Support using the contact information provided below in 'Contact Information'.
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations
TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS "LIMITATIONS" SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Contact Information
For help with your Device, please contact Ring Customer Support at ring.com/contact.
If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.
For Australian and New Zealand Customers
Contact Information: For help with your Device, please contact Ring Customer Support at: ring.com/contact or call 61 2 8294 9169 or 1 300 205 983 (Australia) or 64 9887 9871 (New Zealand).
For Australian Consumers
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, provided repair facilities and parts for the goods are available.
Subject to any rights that you may have under the Australian Consumer Law, you may be required to bear the expense of claiming under this limited warranty, including the cost of returning the Device.
For New Zealand Consumers
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to a repair, replacement, or refund if the goods we provide to you are not of acceptable quality, are not fit for a particular purpose made known by you the consumer or represented by Ring, or do not correspond with what is advertised by Ring. Ring does not undertake that repair facilities and parts will be available for our goods. You are also entitled to reject the goods and receive a refund or replacement from Ring if the failure of the goods to comply with guarantees in the Consumer Guarantees Act cannot be remedied, or the failure is of substantial character. In addition, you may be entitled to compensation for reasonably foreseeable loss or damage. The above terms do not apply to goods purchased for commercial use.
For South Africa Consumers
For help with your Device, please contact Ring Customer Support, or call 0800 993 700.
For Saudi Arabia Consumers
If you are a consumer residing in the Kingdom of Saudi Arabia, the term of the limited warranty referred to above is 2 years from the date of original retail purchase.
Contact Information: For help with your Device, please contact Ring Customer Support, or call 8000 184 084 (for the United Arab Emirates), or 800 814 7867 (for the Kingdom of Saudi Arabia).