Requesting access with WallCall

Requesting Access with WallCall Use your mobile device to view the directory, make a call, and request access.

  1. Unlock your mobile device and hold it near the WallCall panel for a few seconds.
  2. Search the directory by name or unit number. If the person you’re trying to reach isn’t listed, contact them directly.
  3. Tap the phone icon to start a video call.
  4. Speak to the person and request access to the property.

Make sure your iOS or Android device has an NFC tag reader.

iOS devices

iPhone 11 series and newer, XS series, SE (2nd and 3rd Gens)
Your mobile device automatically works with WallCall
iPhone X, 8 / 8+, 7 / 7+
Follow these steps to turn on your NFC tag reader and use WallCall:
1. Open
Settings
on your mobile device.
2. Tap
Control Centre
, then tap the
minus sign
(-) next to “NFC Tag Reader” to change it to a
plus sign
(+).
iPhone 6 / 6+ / 6S / 6S+ / SE (1st Gen), 5 / 5S, 5C, 4 / 4S, 3G / 3GS
Your mobile device is not compatible with WallCall. To request access, contact the resident directly.

Android devices

  1. Go to
    Settings
    on your mobile device.
  2. Search for “NFC”.
  3. Turn on the
    Use NFC
    setting. If you don't have this setting, your mobile device may not be compatible with NFC and will not work with WallCall. To request access, contact the resident directly.

Need more help?

We recommend contacting Customer Support on +61 1800975024.

Last updated 1 week ago
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