Generating a verification code in Control Centre

Learn how to generate a verification code from Ring Control Centre to sign in on a new device. 

Get to know account verification

In Control Centre, you can choose how you want to receive your 6-digit verification code. We require you to enter this code to help protect your Ring account. 

Learn more about account verification

Generating a code in Control Centre

If you don't have access to your text messages or your enrolled device's authenticator app, you can generate a code from Control Centre in Account Verification. 

From the Ring app:

  1. Open the Ring app.
  2. Tap the top
    menu (☰)
    .
  3. Tap
    Control Centre
  4. Tap
    Account Verification
    .
  5. Scroll down to Generate a Verification Code.
  6. Under Authorise a New Device, tap
    Generate
    .
  7. You may be asked to re-enter your password.
  8. Enter the code on the new device you wish to sign in.

From your mobile or desktop browser window:

  1. Sign in to your account at
    .
    • If you're on desktop: tap the
      Dashboard
      home icon at the top, then
      Account
      .
    • If you're on mobile: tap the top
      menu
      (☰)
      .
  2. Tap
    Control Centre
    .
  3. Tap
    Account Verification
    .
  4. Scroll down to Generate a Verification Code.
  5. Under Authorise a New Device, tap
    Generate
    .
  6. You may be asked to re-enter your password.
  7. Enter the code on the new device you wish to sign in.

Last updated 1 month ago