Neighbors by Ring Community Guidelines
Neighbors' mission is to make neighborhoods safer. These guidelines shape the content that keeps your community informed and connected.
Select a section below to learn more.
Tell your neighbors what happened
Your neighbors should understand how your post relates to their safety or community. Include enough detail for your neighbors to respond or make their own decisions.
Keep it local
Neighbors is for your community. Keep it specific to your area, honest, and in service of the people around you.
Post in good faith
Post about your neighborhood in good faith. If it's not specific to your area or not sincere, it doesn't belong here.
Not a marketplace or soapbox
Solicitations, politics, election information, and personal disputes don’t belong here.
Be neighborly
Treat people fairly and respectfully, on camera and off. Be helpful, protect privacy, and keep it civil.
Keep it civil and safe
Be respectful to people, on camera and off. Don’t normalize, promote, or glorify violence or endanger others. Keep it lawful, including no CSAM, NCII, illicit activities, or IP infringement.
Respect people's privacy
Protect others’ privacy the way you’d want yours protected. Don’t post personal information to target or shame, children without consent, people in distress, or graphic or sexual content.
Stick to the facts
Tell your neighbors what happened and let them draw their own conclusions. Don't let assumptions do the heavy lifting.
Make descriptions count
Descriptions of individuals should help your neighbors recognize a specific person. If it doesn't, leave it out.
No hate
Content that expresses hatred, contempt, or inferiority toward people based on who they are is never permitted.
What hapens when a post doesn't meet these guidelines
If your post doesn’t meet a guideline, we may refuse to publish or remove it. If you see something that violates a guideline, report it within the app or email us a screenshot to communityalerts@cs.ring.com.
Some content, like hate speech, intentional abuse, or harm facilitation, may be removed without a path to repost.
We reserve the right to remove any content or restrict any account at our sole discretion, at any time, with or without notice, for any conduct that we determine to be inappropriate, harmful, or inconsistent with our guidelines. Our restrictions may include temporary suspension or permanent bans, based on the severity of the violation, history of violations, and prior warnings. You understand that we do not control what your neighbors post, they may share content you find objectionable, and we are not responsible for the content they post.
If you see content that depicts nonconsensual intimate images, you can report it by flagging the content in the app under Privacy Concern or emailing a screenshot to communityalerts@cs.ring.com. Include the name and contact info of the person shown, the location of the content, and a brief statement that it was shared without consent.
Neighbors is a free service and does not require a Ring device. We may update these guidelines at any time.