Custom Chime Tones - Feature information

What to know 

Custom Chime Tones allow you to personalize your Ring Chime Plus by uploading custom audio files or generating custom tones that play for notification events such as doorbell press, motion alerts, sensor alerts, and Appstore events. 

How to generate a Custom Chime Tone 

You can create a custom tone in two ways: describe the sound you want or browse themed collections. 

To generate a Custom Chime Tone in the Ring app: 

1. Tap the menu. 
2. Tap

   Devices

   . 
3. Tap your

   Chime Plus

   device. 
4. Tap

   Chime Alerts

   . 
5. Tap any of your eligible devices or

   Appstore events

   . 
6. Tap

   Add Custom Tone

   . 
7. Tap

   Generate Custom Tone

   . 

Describe a tone 

After you tap Generate Custom Tone: 

1. Tap

   Describe

   . 
2. Type a description of the tone you want (15 to 450 characters). 
3. Wait for the tone to generate. 
4. Preview the tone and tap

   Proceed

   ,

   Re-generate

   , or

   Discard

   . 
5. Enter a name for the tone (up to 20 characters). 
6. Tap

   Save

   . 

Browse themed collections 

After you tap Generate Custom Tone: 

1. Tap

   Browse

   . 
2. Select a theme (such as Halloween, Holiday, Nature, or Classic). 
3. Tap a tone option within the theme. 
4. Wait for the tone to generate. 
5. Preview the tone and tap

   Proceed

   ,

   Re-generate

   , or

   Discard

   . 
6. Enter a name for the tone (up to 20 characters). 
7. Tap

   Save

   . 

You can also tap Generate Random to create a random tone without selecting a specific theme.  

Confirm 

• The tone appears in your Chime Tones library. 
• The tone is assigned to the event you selected. 
• The tone plays when the assigned event triggers. 

Important note: If tone generation is temporarily unavailable, you can still upload a tone. If you have reached the daily generation limit, try again the next day. 

How to upload a Custom Chime Tone 

To upload a Custom Chime Tone in the Ring app: 

1. Tap the menu. 
2. Tap

   Devices

   . 
3. Tap your

   Chime Plus

   device. 
4. Tap

   Chime Alerts

   . 
5. Tap any of your eligible devices or

   Appstore events

   . 
   • For Ring devices, tap

     Chime Tone

     in the

     Doorbell Ring

     or

     Motion Detected

     sections. 
   • For Appstore events, select one of the

     App Actions

     . 
6. Tap

   Upload Tone

   . 
7. In the

   Tone Name

   , enter a name for the custom tone. 
8. Tap

   Audio File

   and select a tone from your mobile device. 
9. Tap

   Upload

   and wait for the upload to complete. 
10. Tap

    Assign Tone

    and select the custom tone you uploaded. 
11. Tap the

    back arrow

    . 
12. Tap

    Save

    . 

Confirm 

• The Custom Chime Tone appears in your Chime Tones library. 
• The tone is assigned to the event type (doorbell ring, motion detection, or Appstore events) you selected. 
• The tone plays when the assigned event triggers. 

You can assign the same tone to other events or upload additional Custom Chime Tones and assign them to events as you like.  

How to delete a Custom Chime Tone 

To delete a Custom Chime Tone in the Ring app: 

1. Tap the menu. 
2. Tap

   Devices

   . 
3. Tap your

   Chime Plus

   device. 
4. Tap

   Chime Alerts

   . 
5. Tap the

   tone

   you want to delete. 
6. Tap

   Delete Tone

   . 
7. Tap

   Delete

   to confirm. 

Confirm 

• The tone no longer appears in your Chime Tones library.   

Important note: If the deleted Custom Chime Tone was assigned to a notification, that notification will reset to the default chime tone. 

Additional details 

Generate custom tone 

• Custom generated tones are one to five seconds in length. 
• You can generate up to 100 tones per day. 
• You can generate Custom Chime Tones in the United States, Canada, and Mexico. 

Upload audio file 

• You can upload up to 20 Custom Chime Tones. 
• The Custom Chime Tone must be an audio file in MP3, WAV, M4A, or AAC format. 
• You can upload Custom Chime Tones in the United States, Canada, and Mexico. 

Device and account changes 

• When device ownership transfers to a new account, all Custom Chime Tone assignments are removed. 
• Previously uploaded Custom Chime Tones appear on new supported Chime devices. There may be a short processing period before tones are available.